Academic and Student Achievement
USF’s Center for Academic and Student Achievement (CASA) provides coaching, resources, and programs to help you succeed academically. You don’t have to navigate college on your own.
Meet Your Academic Success Coach
Every first-year and transfer student is assigned an academic success coach through CASA. You can meet with your coach in person, online, or by phone. Your academic success coach works with your faculty/major adviser to support your academic success and help you navigate your university experience.
Your faculty/major adviser helps you plan your coursework, develop a graduation plan, and discuss internship and career options. Your academic success coach from CASA can help you:
- Connect with academic, career, financial, and mental health resources
- Find student clubs and organizations and explore recreational sports
- Resolve registration issues, including holds and registration errors
- Explore majors and minors
- Develop effective academic skills
- Understand academic options, such as double majors, minors, leaves of absence, withdrawals, dropping classes, incomplete grades, and explain university academic policies and procedures
CASA Programs
In addition to academic support, CASA offers programs and resources that support students throughout their academic journey.
Back on Track Support Program
CASA's Back on Track Support Program provides support to students on academic probation. Students meet with their academic success coach to address challenges, create an action plan, and work toward returning to good academic standing.
Early Alert Program
Early Alert is an online tool faculty use to report when a student is earning below a C in a course or frequently missing class. When an instructor submits an Early Alert, the student receives an automatic email with the instructor's comments and the student's estimated grade in the course. The student’s academic success coach is also notified and will reach out to offer support.
Explore Your Path Portal
Explore Your Path is an online portal with resources to help you discover your interests and explore majors and careers. It can be especially helpful if you're considering changing your major or adding a minor.
Muscat Scholars Program
The Muscat Scholars Program connects first-generation students with a community of peers and mentors who support their success at USF.
New Student Success Survey
The New Student Success Survey helps USF understand how new students are adjusting to their first semester. Students receive an invitation to complete the survey around the third week of the fall semester. USF staff review the results to identify students who may benefit from extra support during the transition to college.
How Can Families Work With CASA to Support Their Students?
Families can contact CASA or their student’s academic success coach directly. CASA can encourage students to discuss the challenges they’re facing, develop a plan of action, and connect them with additional resources and support.
Because of the Family Educational Rights and Privacy Act (FERPA), CASA is unable to share information about a student’s academic, financial, or housing records without the student's consent.
2130 Fulton Street
San Francisco, CA 94117
Monday – Friday, 9 a.m. – 5 p.m.