Professor Tom Grossman likes to see non-technical people harness the power of analytics and technology to lead their organizations. His interests include business analytics, spreadsheet engineering, spreadsheet information systems, managerial communication of analytical work, and analysis-driven process improvement.
He spent the early years of his career at an analytics consulting firm working on large-scale systems for operations and planning in the United States and Scandinavia. His experience includes writing research and production software in multiple programming languages on multiple platforms.
Dr. Grossman holds a U.S. patent in revenue management analytics. He is a dedicated public safety volunteer, including service as CEO and operations leader of a 50-person volunteer search and rescue unit.
- PhD, Management Science & Engineering, Stanford University, 1994
- MS, Engineering-Economic Systems, Stanford University, 1985
- BS, Mechanical Engineering, University of Illinois at Urbana, 1984
- Professor roles at Tuck School of Business at Dartmouth College, Haas School of Business at UC Berkeley, Haskayne School of Business at University of Calgary
- President, Spreadsheet Productivity Research Interest Group
- Analytics Consultant, Decision Focus, Inc.
- CEO, Operations Leader, and SAR Technician, Bay Area Mountain Rescue Unit
- Selected Publications
Ensuring Scalability and Re-Usability of Spreadsheet Analytical and Optimization Models, Omega, 2019
The Art and Science of Practice: Increasing Productivity and Minimizing Errors in Operations Research Spreadsheet Models” Interfaces, May 2017
"A Student-Centered Approach to the Business School Management Science Course” INFORMS Transactions on Education, January 2016
"Optimization Modeling for Logistics: Options and Implementations," Journal of Business Logistics, Vol. 33 (2), 2012 (with M. Bartolacci, L.J. LeBlanc, and Y. Kayikci)
"Spreadsheets Grow Up: Three Spreadsheet Engineering Methodologies for Large Financial Planning Models," European Spreadsheet Risks Interest Group 11th Annual Symposium, Greenwich, The United Kingdom, July 2010, (with Ö. Özlük)
OR Process Skills Transform an Out of Control Call Center into a Strategic Asset, INFORMS Journal on Applied Analytics, 2009
Lessons from Mission-Critical Spreadsheets, Communications of the Association for Information Systems, 2007
- Awards & Distinctions
United States Patent 7,133,848, "Dynamic Pricing System," 2006
Hurricane Award, Spreadsheet Productivity Research Interest Group, 2011
Bay Area Mountain Rescue Unit Distinguished Achievement Award, 2010