Oussama Saafein

Dr. Oussama Saafein has more than 25 years of professional experience in technology. He worked in different business areas, including software development, QA, support, marketing, and sales. Dr. Saafein has been teaching technology courses in networking, cloud, and data science at different universities, is a member of various IT associations, and is a frequent participant in industry events. Dr. Saafein enjoys traveling, hiking, and gardening in his free time.

• Data networking
• Cloud computing
• Data analytics

• Data analytics
• Cloud computing
• Cybersecurity

• University of Phoenix, PhD in MIS, 2013
• Strathclyde University in United Kingdom, MBA, 2007
• Carleton University in Canada, Bachelor of Electrical Engineering, 1999

• Adjunct Professor in Data Analytics, UC Berkeley
• Visiting Professor in Data Science, University of the Pacific in Stockton
• Adjunct Professor in Information System and Entrepreneurship, Washington State University
• Adjunct Professor in Cloud Computing and Cybersecurity, University of Maryland Global

• SDN and NFV Era – Juniper Networks J-NET Blog, 2019
• Saafein, O. (2014). Exploring the Relationship between Mode of Operation and Performance of Support Teams in Telecommunication Companies. International Journal of Customer Relationship Marketing and Management (IJCRMM), 5(1), 44-63.
• Saafein, O., & Shaykhian, G.A. (2013). Factors affecting virtual team performance in telecommunication support environment. Telematics and Informatics, 31(3), 345-518.