Ask A Librarian

24/7 Instant Message

Ask brief research and library policy questions through a real-time chat service.

In order to best assist you with more complex research questions, we ask that you email the reference desk or schedule an in-person or virtual appointment with a librarian. When a USF library staff member is unavailable, you will be connected to a librarian from another institution.

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The service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Text Message

Text us from your mobile device.

Our number: 415-255-5591

We'll respond as soon as possible. Save us in your contacts and text us your questions when you're on the go (standard message rates apply).

Phone

Main Library number: (415) 422-2660
 
Call the Reference Desk with your research questions: (415) 422-2039.

Call Access Services for questions about fines, holds, reserves, borrowing & renewing, and library access: (415) 422-2662.

Student assistants are on duty during late-night hours.

Email

Please choose one of the following links, based on the content of your question or comment (response by the end of the next business day):

USF Students, Faculty and Staff:

All Other Inquiries:

Drop-In at the Reference Desk

Drop by the Reference Desk for immediate research help from a librarian or student assistant; or the Access Services Desk for questions about fines, holds, reserves, borrowing & renewing, and library access.

Building address and location

Schedule an Appointment

Schedule an appointment for in-depth help with your research. 

(To request a meeting at one of USF's branch libraries, contact the librarian at your branch site.)

Self Help