Ask A Librarian
24/7 Instant Message
Ask brief research and library policy questions through a real-time chat service.
In order to best assist you with more complex research questions, we ask that you email the reference desk or schedule an in-person or virtual appointment with a librarian. When a USF library staff member is unavailable, you will be connected to a librarian from another institution.
Our chat service is offline.
Please email the Reference Department for assistance.
The service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Text us from your mobile device.
Our number: 415-255-5591
We'll respond as soon as possible. Save us in your contacts and text us your questions when you're on the go (standard message rates apply).
Main Library number: (415) 422-2660
Call the Reference Desk with your research questions: (415) 422-2039.
Call Access Services for questions about fines, holds, reserves, borrowing & renewing, and library access: (415) 422-2662.
Student assistants are on duty during late-night hours.
Please choose one of the following links, based on the content of your question or comment (response by the end of the next business day):
USF Students, Faculty and Staff:
- Research Questions, including access to online databases.
- Your Library Record, including fines and holds.
- Interlibrary Loans, including Link+ books.
All Other Inquiries:
- Access to the Library, including alumni and visitors.
- Special Collections, including University Archives and rare books.
- Other questions not covered by the previous categories.
Drop-In at the Reference Desk
Drop by the Reference Desk for immediate research help from a librarian or student assistant; or the Access Services Desk for questions about fines, holds, reserves, borrowing & renewing, and library access.
Building address and location.
Schedule an Appointment
Schedule an appointment for in-depth help with your research.
(To request a meeting at one of USF's Regional Campus libraries, contact the librarian at your Regional Campus site.)