USF student laughing while working on laptop


Web Communications & Services supports the university community by offering training and services related to the University of San Francisco website (

Web Content Management

Ektron is the standard Web Content Management System tool set for the university community.  The system allows users to log-in with their USF network account, edit the web page with a WYSWIG editor and publish the changes immediately.    

If you need access to update an existing website, please sign up for Ektron Beginner training through the CIT.  Once training is complete, fill out the Ektron permission form with your information and the name of the website you are requesting access to update.  Once your request has been approved by the website manager, Web Services will set up your permission.

For new website requests, please visit the Building a Website page for best practices and more instructions.  Visit the Web Communications & Services Ektron Help section for best practice guides and tutorials.

USF Website Home Page & Top Level Pages

Web Communications & Services is searching for content to feature on the USF home page and top level pages. If you have news, events, videos or photos, please let us know by filling out the USF home page suggestion form. We will review your request and determine the best way to use your content on the website.

Website Templates

In 2009 White Whale Web Services was enlisted to help USF redesign the web site.  Website templates have been created to allow the university community to easily build websites in the university approved style.  The goal of the 2009 web redesign was to allow for more freedom and flexibility in displaying web content.  There are over twenty website templates  to choose from and each banner box can accommodate various features.  For more information about the designs and styles, please visit the USF web style guide, text style samples and the USF CSS guide.

Website Creative

Web Communications & Services provides assistance with web page layout, graphics, digital image production and style standards.  Please contact us at to set up an appointment time for us to meet individually with you to discuss your needs.


In addition to the Ektron Beginner & Ektron Advanced training classes lead by the Center for Instruction and Technology, Web Communications and Services offers monthly training classes related to advanced Ektron features.  Example topics include building online forms, setting up faculty profiles, creating news and events and Ektron best practice topics.  The team offers one-on-one shadow training sessions where we meet with you individually to train and offer support as needed.  Please email if you are interested in setting up individual training.

Web Analytics

Google Analytics is the web reporting tool used for the University of San Francisco website.  Statistics are captured for all university websites that are managed through Ektron  For individual department or unit web reports, please email and we will be happy to set up monthly reports.