Alexis Kushner de la Peñ, Salesforce, MBA

Certified Customer Success Academy

USF in partnership with Growth Molecules is now bringing you 12-week certified customer success courses for professionals to grow and earn continuing education units (CEU) towards their professional degrees and goals.

Growth Molecules

Remote video URL
Video Transcript


Our online weekly sessions are hands-on, interactive. They are taught by industry practitioners who will give you the knowledge of industry best practices and techniques critical for your professional growth.

Upcoming Courses: Aug. 22 – Dec. 6, 2023

  • A 12-week online learning program for professionals looking to grow and earn a customer success relationship & expansion management certificate, by exploring best practices around customer relationship and expansion within SaaS industries.

  • A 12-week online learning program for professionals looking to advanced growth and knowledge on the customer success relationship, thinking more strategically about the customer and revenue impact of success in saas.

  • A 12-week online learning program for professional leaders looking to advance growth and knowledge in how to lead customer facing teams and functions into a thriving revenue-driver within SaaS industries.

If you're looking to make improvements within your customer success department or make sure you are headed in the right direction, I would recommend their coaching sessions. They bring years of experience and provide great direction."

— Ingrid Rosales Head of Customer Success, PortPro

School of Management

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