The University of San Francisco: Information Technology Services
Project Mgmt

ITS Project Definition

The PMO uses ITILv3's definition of a project: "A temporary Organization, with people and other Assets required to achieve an Objective or other Outcome. Each Project has a Lifecycle that typically includes initiation, Planning, execution, Closure."

Projects are distinct from individual service requests and incidents, which are handled by the ITS Help Desk.


Your project may meet the USF ITS definition, however it may not qualify to be managed by the PMO. To qualify as a PMO-managed project, two of the following criteria must be met:

  • Project Cost: External project costs of $100,000 or more.
  • Project Resources: Project FTEs required from three or more internal departments and across two or more divisions and/or colleges.
  • Project Duration: Project length of three months or longer.
  • Institutional Risk: Not completing the project successfully represents a risk to the university.

Non-PMO managed projects which are approved will be assigned a project coordinator from the relevant ITS service area.

Project Intake

Projects must be initiated using the Project Intake Process.

All Projects are assessed by the ITS Project Portfolio Management (PPM) Committee, chaired by the PMO director. Once a project is approved, the ITS PPM Committee assigns a project manager who leverages the ITS PMO Project Methodology to manage the project.