The University of San Francisco: Information Technology Services
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Welcome

Welcome 3 - 200pxThe ITS Help Desk is your computer support lifeline at USF, providing support in person, on the phone, or via email.

You also have 24-hour access to USF Support, available at support.usfca.edu or the USF Support menu in USF Connect, to create or view service requests. You can search for help before making a request.

  • Phone: 415-422-6668
  • Email: itshelp@usfca.edu
  • Hours and Locations
  • Help Desk Home Page
  • USFcomputer Essentials (PDF)
  • What personal computer services can ITS provide?
    • ITS Help Desk provides limited personal computer support. This support includes malware/virus scanning, standard USF suite support and registration on wireless system for Smart Phones, video game consoles and computers with authentic versions of operating systems.
    • We provide on-site support for personal desktops within the Residence Halls.
    • ITS Help Desk cannot perform reformats of hard drives, smart phones, data recovery, back
      ups, hardware repair or replacement of hardware repair.
  • How to: Get support when the Help Desk is closed.

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