The University of San Francisco: Information Technology Services
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ITS Help Desk

The ITS Help Desk provides friendly, responsive service to the University community. Check the Service Hours page for the most up-to-date information on service hours and locations, which vary during the year.

Contact us

Hours and Locations
24-hour Self Service

The Help Desk is staffed by certified Client Support Specialists as well as trained student employees. Help Requests may be submitted online at or after clicking the USF Support icon in USF Connect. You can also contact the Help Desk by phone at 415-422-6668, or via email at Services include: