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Office Assistant I

The Office Assistant series includes positions that are responsible for the completion of detailed tasks and processes.


The Office Assistant I works under close supervision to perform routine tasks. There is no discretionary authority or independent responsibility for office services provided. Assignments are given by the supervisor and checked by supervisor for completeness and accuracy.

Minimum Hire-in Rate

Minimum After Probationary Rate



Scope & Effect: The Office Assistant I performs routine tasks involving few procedures.

Contacts: The Office Assistant I works with staff in the same division and/or with members of the general public. The Office Assistant I obtains information from the caller or visitor so the caller or visitor can be directed to the appropriate personnel.

Supervisory Control: The Office Assistant I works under direct supervision. The supervisor provides specific assignments that are accompanied by detailed and specific instructions. Work assignments are checked for completeness and accuracy.

Knowledge and Skills: The Office Assistant I has knowledge about simple, routine or repetitive tasks or operations which typically includes following step-by-step instructions. The Office Assistant I opens, sorts and distributes mail, assembles mailings, answers phones and sorts and files documents. The Office Assistant I operates standard office machines.

Education/Experience: Post high school education preferred. Some clerical experience preferred or related education. Knowledge of office methods and equipment. Ability to understand and follow oral and written directions; ability to index and alphabetize accurately and ability to work cooperatively with others. Experience working with word processing and spreadsheet software a plus. Must be customer service and team oriented.

Work Environment: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or university vehicles. Examples of these include, but are not limited to, the use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations and traffic signals, etc.