Kathleen Raffel

Assistant Professor; Director, MSBH Program; Vice-Chair, Population Health Sciences Department

Program Director • Full-Time Faculty

(415) 422-6681 Presidio
Community service: Family Caregiver Alliance, San Francisco, CA (2013- Present), Board member
Vice-Chair, Department of Population Health Sciences
The Ohio State University, Columbus, OH (2009 – 2013) PhD in Social Work
Capital University Law School, Columbus, OH (2009) Graduate Certificate in Alternative Dispute Resolution
University of San Francisco, San Francisco, CA (1986) MBA with a focus in management
San Diego State University, San Diego, CA (1977) MSW with a focus in healthcare and community practice
Wellesley College, Wellesley, MA (1974) Bachelor of Arts in Psychology
program planning
management and evaluation
quality improvement
ethical decision-making
team dynamics and leadership
family caregivers
health literacy
community-engaged learning
Family Caregivers
Health literacy
Community Program Development
Program Evaluation
Community Based Participatory Research
Alternative Dispute Resolution

Raffel, K., Lee, M. Y., Dougherty, C. V., Greene, G. Making it work: Administrator views on sustaining evidence-based interventions. Administration in Social Work, 37(5)

Raffel, K., Dierkhising, R., & Ivnik, M. (2002). Health information mailed on request: Impact on users, considerations for the provider. Journal of Hospital Librarianship, 2(1), 41-56

Rabin, J., Keefe, K., & Burton, M. (1986). Enhancing services for sexual-minority clients: A community mental health approach. Social Work, 31(4), 294-298.nual Conference on Patient Education (2000)

Snyder, B. & Keefe, K. (1985). The unmet needs of family caregivers for frail and disabled adults. Social Work in Health Care, 10(3), 1-14.

 Untangling conflict: Strategies for finding better solutions. Invited three hour workshop. Ethics Education Day, OhioHealth, Columbus, OH (2012)  

Health literacy: Implications for the ethics committee. Seminar. Ethics Advisory Committee for Community-Based Services annual retreat, Columbus, OH (2009)

Addressing low health literacy: Practical skills to improve patient understanding. Conference session. Hospice and Palliative Care Conference, Columbus, OH (2009)

Addressing health literacy to improve patient safety. Practice Initiative Education online training program. Department of Nursing, Mayo Clinic, Rochester, MN (2007) 

To translate or not: Health information in a multicultural world. Paper.American Academy of Family Physician’s 23rd Annual Conference on Patient Education (2002)

Lack of understanding: Whose responsibility is it? Workshop.American Academy of Family Physician’s 23rd Annual Conference on Patient Education (2002)

Patient education classes: Patient-perceived barriers to attendance. Poster.Mayo Clinic Conference on Quality (2002); Mayo Clinic Nursing Poster Fair (2002)

Patient education: Are mailed information packets effective? Poster. Won prize for the best poster presentation at American Academy of Family Physicians 22nd Annual Conference on Patient Education (2001); Mayo Conference on Quality (2001)