8.1 Opening Vignette: Hospital Healthcare Services Uses DSS
Jewish Hospital Healthcare Services (JHHS)
- Regional healthcare provider in Louisville, KY
- 7 facilities, 1,000 patient beds, 3,500 employees
- Total information management and computer services costs = 3 % of the operating budget
- SAS development tool 1991
- JHHS managers can take clinical and financial files from the mainframe to perform analysis
- Nursing acuity system linked to the nurse staffing scheduling system