TEXT: Interviewing: Principles and Practice. (12th Edition)
Charles J. Stewart and William B. Cash. New York: McGraw Hill, 2007.
Selected videos, journal articles and other readings as will be assigned in class.
This course is designed to teach techniques of interviewing. Students should
develop practical skills for being both an interviewer and an interviewee.
Many different types and techniques of interviews will be considered, and
various aspects of interpersonal communication -- such as cultural problems,
non-verbal communication, status differences --will be explored.
CLASS PROCESS:
Students should bear in mind that by enrolling in an upper division course they
are assuming a greater responsibility for working independently than is usually
expected in lower division and/or introductory courses. In particular, students
in this course should understand that they are responsible for reading and
studying all the material in the textbook and any other assigned readings,
whether or not that material is covered in the class lectures, discussions and
exercises. The class presentations will serve to illustrate and/or augment
some aspects of the topic of the assigned reading, but not necessarily with
any specific reference to that reading. The class presentations will proceed
with the assumption that the students have read the assigned material before
attending the class.
Classroom participation and discussions of the subject matter are required. The process of interviewing can only
be learned through practice. Students MUST be willing to engage in interviews --
both as interviewer and interviewee -- during and outside class. This is NOT
the course for students who are afraid to be on stage! Presentations to the
class by students are expected, and will be scheduled as time
permits on a first-come first-served basis.
Role will be taken at the beginning of the class. One point toward the final grade will counted for each day when
a student is present on time when the role is taken.
EXAM:
There will be one final exam, three expected presentations, homework assignments, and possibly pop quizzes.
There will be no make-up exam nor quiz.
The exam will consist of a mixture of multiple-choice and short answer
questions. As a rough guide, students can anticipate that about a third of
the exam questions will be on material covered only in the class presentations and videos,
a third on material covered in both the reading and in the classroom, and
about a third on material covered only in the assigned reading. The textbook
is very well organized: the chapter headings, subheadings, and sections form a good outline for
studying the material, and liberal use of bold-face and italics serve to
further indicate especially important concepts. No formal review for the exam
will be prepared by the professor. The textbook publisher has posted a good set of
materials, including self-administered quiz, at:
http://highered.mcgraw-hill.com/sites/0073406716/student_view0/index.html
GRADES:
The total possible points from the expected items (exam, homework, presentations,
quizzes, attendance) will be scaled to 100, and the course grade curve will
be determined from these points. The professor will determine the letter
grades as a curve function of the distribution of scores in the class. Past
experience suggests the breakpoints usually fall at about 90, 80, 70, and 60
percent for A, B, C, and D respectively.
OFFICE HOURS AND CONTACTING THE PROFESSOR:
The professor normally works at his off-campus office and is on campus only
on Tuesdays and Thursdays. Office hours Tuesdays 12:00 - 1:00. You are most
strongly encouraged to use email for out-of-class contact. Do not leave
messages for him on the campus voice mail as it is rarely used.
| | Email: | boucherj@usfca.edu |
| | URL: | http://www.usfca.edu/~boucherj |
PROFESSOR:
Dr. Boucher studied psycholinguistics at the University of Illinois,
and social psychology and nonverbal emotional behavior at the University of California, San Francisco.
In 1971 through 1973 he
lived in Malaysia, researching the nonverbal and emotional behavior of Malaysians,
including an extended residence in a forest village of the Temuan Aborigines.
From 1974 through 1989 he was a member of the senior academic staff of the
East-West Center in Honolulu, Hawaii, and was affiliated with the departments
of communication and psychology at the University of Hawaii. He served as
Research Psychologist in International Health at the University of California, San Francisco; Adjunct
Professor of Communication at the University of Arizona; Visiting Professor
of Psychology at Western Washington State University; and is certified as an
instructor/trainer of Analytic Interviewing. He has taught and
performed research in many different countries, and has published
in the areas of culture and emotional behavior, ethnic conflict and cultural
relations. He is a founding fellow of the Academy of Intercultural Relations, and is
fellow and director of the Institute for Corean-American Studies,
SCHEDULE: INTERVIEWING TECHNIQUES
|
| Aug 25 - 27 | Introduction, Class Overview, Administrivia. |
| Sept 1 - Sept 3 | Chapter 1: An Introduction to Interviewing. |
| Sept 8 - 10 | Chapter 2: An Interpersonal Communication Process. |
| Sept 15 - 17 | Chapter 3: Questions and Their Uses. |
| Sept 22 - 24 | Chapter 4: Structuring the Interview. |
| Sept 29 - Oct 1 | Chapter 5: The Probing Interview. |
| Oct 6 - 8 | Chapter 6: The Survey Interview. |
| Oct 15 - 20 | Chapter 7: The Recruiting Interview. |
| Oct 22, 27 | Chapter 8: The Employment Interview. |
| Oct 29 - Nov 3 | Chapter 9: The Performance Interview: The Applicant |
| Nov 5 - 10 | Chapter 10: The Persuasive Interview: The Persuader |
| Nov 12 - 17 | Chapter 11: The Persuasive Interview: The Persuadee |
| Nov 19 - 24 | Chapter 12: The Counseling Interview |
| Dec 1 - 3 | Chapter 13: The Health Care Interview. |
| Dec 8 | Finish Up |
| Dec 15 | Final Exam (11:30 AM) |
This page last updated 8/20/2009 jdb
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