These instructions are specific to version 5.1 of Eudora. You should, however, be able to configure version 4.0 and up with the same instructions. Just be aware there will be slight changes to how you find the same information noted below. If you find you are not able to configure your version of Eudora with these instructions, contact the ITS Help Desk at itshelp@usfca.edu or via phone at x6668. [ Mac Eudora Instructions ]

Open Eudora.

Go to the Tools menu and select Options.

Step 1: Under the icon on the left called Getting Started set your options to the following (see image for details):

Real Name: yes, your real name

Return address: username@usfca.edu (i.e. emforest@usfca.edu)

Mail Server (Incoming): lucas.usfca.edu

Login Name: username (i.e. emforest)

SMTP Server (Outgoing): smtp.usfca.edu (Please note: your outgoing mail server is dependent on who provides your Internet access. If you are using someone other than USF, such as PacBell, Earthlink, etc., you will need to use their SMTP information. For example, PacBell users normally use mail.pacbell.net as their SMTP Server information.)

Step 2: Under the icon for Checking Mail set your options to the following (see image for details):

Make sure the option Send on Check is checked

Under the selection at the bottom, Secure Sockets when Receiving, select Never from the pop-up menu. Please note: the Secure Sockets when Receiving option is only in 5.1 and above.

Step 3: Under the icon of Incoming Mail, set the following two options (see image for details):

Server configuration: make sure IMAP is selected

Under When I delete a message: make sure Move it to: is selected and that the box says "Deleted" or "Trash"

For laptop users and home computers: If you are using a laptop or checking your e-mail from your home computer, under the option for For new mail download:, select Full message except attachments over -- K (for a size, enter 250 or other if you choose). This feature downloads full copies of your e-mail to your computer, allowing access to messages when you are not connected to the USF network. If you are receiving an e-mail with an attachment that is larger than the size you specify, the attachment will remain on the Ace e-mail server until you attempt to access that attachment.

Step 4: Under the icon of Sending Mail, set the following two options (see image for details):

Make sure both Immediate send and Send on check are checked

Under the selection at the bottom, Secure Sockets when Sending, select Never from the pop-up menu. Please note: the Secure Sockets when Sending option is only in 5.1 and above.

Step 5: Under the icon of Attachments, be sure there is a directory entry for the Attachment directory option.

To confirm or set a directory, click on the button that appears just under Attachment directory. This will open a Browse For Folder window where you can select a directory. You can use the default option, as illustrated below, or you can create a new folder.

Step 6: Under the icon of MAPI, set the following two options (see image for details):

Make sure the box is unchecked for Send single MAPI file attachment as inline attachment (TXT and HTML files only).

Click OK to save your settings.

The first time you check the new account you should be prompted to enter your password. This password is your USFconnect Password / PIN. If you are unable to log in, please visit the ITS Help Desk in Harney 222 (Office Hours are Monday - Thursady, 8:30 a.m. to 8:00 p.m. and Friday, 8:30 a.m. to 5:00 p.m.). Because of security reasons, the ITS Help Desk will not reset Passwords / PINs over the phone (see our Password Reset Policy for full details).

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