Mike London


Take Five

Five questions with Mike London, assistant vice president of facilities management.

What are your main responsibilities?
My primary responsibility is to ensure that the physical campus is managed and maintained in a manner that supports and enhances the learning environment for students, faculty, and staff. This includes attention to all aspects of the campus physical environment that currently exist, as well as planning for campus needs of the future.

With all of the recent and upcoming building projectsUSF has going on, how do you prioritize things?
We place the highest priority on life-safety issues and attend to them first. Next, we emphasize building shell integrity, things like roofs and windows. Next are building systems, like heating, air circulation, electrical, and controls. Then we look at the refreshment and refurbishment of existing spaces. At the same time we evaluate the campus landscape and paths of travel. During all of this, we look at the campus master planning to see what changes in the campus may be required in the next decade and plan for the capitalization and construction of those facilities.

What is the greatest challenge you face managingall of the various building projects along with theongoing building and grounds maintenance?
Our greatest challenge is optimizing customer care and service in the performance of project and maintenance work. Virtually all of our efforts take place within densely occupied buildings and grounds. The wear and tear on the USF campus exceeds that of all of our closer peer institutions. This heavy use equates to more maintenance on campus facilities. The age of some of our campus buildings adds another component to this equation. When services are required, we make significant efforts to avoid disturbing the university’s core activities.

What excites/frustrates you most about your job?
I am most excited by the efforts of everyone in the facilities management department toward an ever-improving and memorable USF campus experience. We believe our efforts make important contributions to the lasting impression on the casual visitor and on attracting and retaining students. Our work assists in shaping the spaces of learning. We strive very hard to create the environment that supports the university’s mission. What we do affects the lives of everyone on campus and is a very real part of what alumni may remember for years to come.

The recent University Center renovation has been wellreceived. What are you most proud of regardingthat project?
The most rewarding aspect of any project, including University Center, is seeing people use the space in the manner envisioned during the design process. That means the vision of the design was on target, that the execution of the design was successful, and that people are now learning, teaching, and living in an improved environment.