The University of San Francisco: Gleeson Library
Library with Yellow Flowers
Center for Research Libraries
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Document Delivery

Document Delivery IconDocument Delivery is a library service for USF students, faculty, and staff providing electronic delivery of a wide variety of Gleeson Library materials. In addition, USF students, faculty, and staff with classes Off-campus (either online or at a branch campus or site) can also have circulating books and other print materials delivered to them.

What kinds of materials can be requested?

Document Delivery can provide the following material:

Material Type

Material Location

Where to Request

Delivered Via

Journal Article

Gleeson Library

ILLiad

ILLiad

 

Another Library

ILLiad

ILLiad

 

 

 

 

Book Chapter

Gleeson Library

ILLiad

ILLiad

 

Another Library

ILLiad

ILLiad

 

 

 

 

Microfiche/Microfilm

Gleeson Library

ILLiad

ILLiad

 

Another Library

ILLiad

ILLiad

 

 

 

 

E-Book /Chapter/ Section *

Gleeson Library

ILLiad

ILLiad

 

 

 

 

Government Document

Gleeson Library

ILLiad

ILLiad

 

 

 

 

Complete Book / Volume

Video / Games

Gleeson Library

Ignacio

Request via Ignacio for Pickup at Gleeson OR Off-Campus Delivery.

Complete Book/Volume

Another Library

Link+ via Ignacio

Request with Ignacio for Pickup at Gleeson OR Off-Campus Delivery.

 

 

 

 

Complete Book/Volume

Another Library

ILLiad

Request via ILLiad for Pickup at Gleeson OR Off-Campus Delivery.

* Page limits may apply. Please contact the ILL department at ill@usfca.edu with questions.

How can materials be requested via Document Delivery?

Document Delivery requests are made through ILLIad or Igancio, the library catalog.

  • Use ILLiad for Documents, such as journal, magazine or newspaper articles; conference papers; and information on microfilm or microfiche.
  • Use ILLiad for a Book Chapter.
  • Use Ignacio for Books, DVDs, CDs, and games.

For documents or chapters, create an ILLiad account.

To request a book, go directly to Ignacio.

How long does it take to receive a request?

Documents are delivered electronically within three business days of your request.

On-Campus students, faculty, and staff:

  • Gleeson Library books and other items are available for pick up at the Access Services Desk within approximately two business days.
  • Link+ items are available for pick up at the Access Services Desk within approximately three to five business days. 
  • ILL book pick up at the Access Services Desk may vary depending on lender considerations. For more information contact the ILL Department. 

Off-Campus students, faculty, and staff:

  • Gleeson Library books and other items are sent to your designated address by UPS to arrive within approximately seven to ten business days. Please note that delivery times may vary. For information contact Access Services.

How do I check the status of a request?

For Documents, Book Chapters, and Interlibrary Loans: Go to your ILLiad account and select Outstanding Requests in the View Menu. To view more detailed information, click on the transaction number next to your request.

For Gleeson Library and Link + books or media: Go to your library record.

How long can items be used?

Documents: All students, faculty, and staff:

Articles remain available in ILLiad for one month. Be sure to download articles within 30 days. Requested articles are delivered to your ILLiad mailbox. An e-mail notice links to a copy of the article PDF in format. To view your requested article, go to your ILLiad account and select Electronically Received Articles in the View Menu.  

Books and other items:

From Interlibrary Loan: loan periods vary by lending library. Check ILLiad for due dates.

For Gleeson Library and Link+: Check your Library Record for the most current due dates. 

How do you renew items?

  • Gleeson Library Books: Log in to your library record to renew online. Books may be renewed once online. After that, please contact us for additional renewals.
  • Link+ Books: Log in to your library record to renew online. Link+ books may be renewed only once for an additional three week period. Link+ requests for renewal will be considered only during a five day window consisting of two days before the due date, the due date, and two days after the due date. Additional renewals are not available.
  • Interlibrary Loan Books: Log in to your ILLiad account to request renewals. Renewals are subject to review by the lending library.

How do you return items?

On-Campus students, faculty and staff may return items in person to the Access Services Desk or the outside library book drop.

Off-Campus students, faculty and staff:

  • Request and renew your items first before shipping. 
  • Reuse the packaging and the prepaid UPS return mailing label enclosed with your items to return them to the Gleeson Library. Do not include any additional items in your package other than the books that arrived with this label. Take the package to a UPS drop off location. If you need a duplicate label, please contact us. 
  • The Branch Libraries do not accept returns for the Gleeson Library | Geschke Center.

What are the overdue fines? 

See: Fines, Fees, and Replacement Charges.