Ask A Librarian

Whether by email or phone, in-person or live online, we're here to help answer your questions. Choose the contact method that best suits your needs.

Text Message

Text us from your mobile device.

Here's how: Text us at 66746
Begin your question with the word: gleeson

Example:
gleeson What are the library hours on saturday?
(after your first message to us, you don't have to use the word gleeson any more).

We'll respond as soon as possible. Save us in your contacts and text us your questions when you're on the go (standard message rates apply).

IM: Instant Message

Instant Message us for help with simple / basic questions.

You can also use the following IM services:

AIM: LibraryUSF
Yahoo: LibraryUSF
MSN: reference@usfca.edu
Google: LibraryUSF

Phone

Main Library number: (415) 422-2660

Call the Reference Desk with your research questions: (415) 422-2039.

Call Access Services for questions about fines, holds, reserves, borrowing & renewing, and library access: (415) 422-2662.

Student assistants are on duty during late-night hours.

Live 24/7 Reference

Live 24 / 7 is a reference service provided by Jesuit colleges and universities throughout the country. You can ask research questions through a real-time chat service. Following a session, you will receive a transcript of the online discussion via email.

The service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Email

Please choose one of the following links, based on the content of your question or comment (response by the end of the next business day):

USF Students, Faculty and Staff:

Research Questions, including access to online databases.
Your Library Record, including fines and holds.
Interlibrary Loans, including Link+ books.

All Other Inquiries:

Access to the Library, including alumni and visitors.
Rare Books, including library special collections.
Other questions not covered by the previous categories.