NURS 786 - Management of the External Environment (3)

Course emphasizes the management of extenal forces that affect patient care delivery in various settings and throughout the healthcare delivery system. The historical context and ethical dimensions of healthcare delivery will be discussed. Students will have an opportunity to link conceptual elements of managerical practice to strategic, legal, regulatory, technological and structural processes of clinical systems. The effect of the external environment on the management of quality, service utilization and case management of populations will be discussed.