MBA 6015 - Process and Technology Management (4)

This course provides an integrated coverage of systems through which people, information, and technologies produce products and services for internal or external customers. Managers of all businesses need to understand how those systems operate, how well they operate, and how they change over time. Major topics related to concepts and analysis methods for systems in operation include business processes, supply chains, service systems, information systems, databases, emerging information technologies, impacts on people, and related ethical and practical issues. Major topics related to how systems change over time include technology-enabled innovations, system life cycles, and project management.