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1. You’ve noticed some changes in a student/acquaintance and are concerned. She misses meetings and classes, looks tired and sad almost every day, and doesn’t seem to have friends to whom she can talk. You mention this to a friend and find out that others are also concerned about this person.

What would be the best way to handle the situation?


2. You hear someone shouting loudly at a staff person. You see he is physically agitated, pacing and becoming louder. Then he says: “You need to help me … I need some answers or else! This place is making me crazy. You’ll be sorry if I don’t get what I need now.”

Which of the following things might you do?