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Central Receiving

Central Receiving is the official central point of delivery for USF’s academic and administrative offices. The receiving department receives all merchandise and packages addressed to ‘2130 Fulton Street’ and delivered by small parcel carriers (such as UPS, FedEx Ground, etc.), freight trucks and preferred vendors. All packages sent to USF may be opened to verify accuracy, to inspect quality and to ensure all set policies and procedures are met. Although space is very limited, Central Receiving strives to help departments with short term storage needs.

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Hours of Operation

Monday -Friday                  9:00 AM – 12:00PM and 1:00 PM - 4:30 PM
 Location                                                          Hayes Healy Lower Level
 Cross Streets                                 Golden Gate and Tamalpais Avenue
 Phone                                                                             (415) 422-5898

UPS and FedEx Shipments

Central Receiving is the main delivery point for all UPS Next Day, 2nd Day and 3rd Day packages as well as UPS and FedEx Ground. Central Receiving, in partnership with USF Mail Services, strives to process and deliver all received UPS Next Day, 2nd Day and 3rd Day packages the day they are received. For UPS and FedEx, please allow up to 72 hours for delivery. Please note that shipments associated with a University Purchase Order will be given priority. All departmental delivery time estimates are dependent on Mail Services student staff availability and are subject to change.

Freight Deliveries

Space for freight deliveries is very limited. Unfortunately, Central Receiving will not accept freight deliveries, which cannot be securely stored. In order to ensure your delivery is accepted, please notify Purchasing and Ancillary Services in advance of delivery for all large freight and furniture deliveries. Delivery attempts made with no prior notification, which cannot be securely stored, will be refused. Please note that special accommodations will be made for orders associated with a University Purchase Order regardless of prior notification.

Returns

Purchasing and Ancillary Services will assist in the return of all items associated with a University Purchase Order. For returns, which are not associated with a University Purchase Order or procured through a Purchasing and Ancillary Service program, it is the department’s responsibility to consult with the vendor regarding return policy. If a “Call Tag” is issued please ensure the item is brought to Central Receiving as UPS and FedEx does not make desktop retrievals.

Personal Packages

Use of the 2130 Fulton St is limited to University Business only (I.E. procured with University PO, P-card or direct pay). University resources are not to be used at any time to accept, handle or deliver personal packages, as well as USF will not accept liability or assume financial responsibility for lost/damaged personal packages. To provide a “personal package service” to the USF community would require additional resources such as personnel, storage space and delivery vehicles. In addition, to implement such a service would not be in support of our Vision, Mission & Values Statement, specifically Strategic Initiative #4- “Strengthen the University’s financial resources to support its educational mission.”

Please refer to the USF Staff Handbook available at the HR website. It cites it is an administrator’s responsibility to “work to understand, interpret and apply University policies, programs and procedures accurately and constructively and in an ethical manner” and “disciplinary action may be taken for the inappropriate use of University assets and resources.” Mailbox services such as the UPS Store, FedEx and USPS are available as most companies and organizations do not allow or accept personal packages for employees.

All residence hall mail and packages should be addressed to the specific hall address. 3rd party carriers such as USPS, UPS, and FedEx etc deliver residence hall mail and packages directly to the individual halls.

All packages received by the University are subject to opening, inspection and inquiry of their nature (personal or business related) by University staff.

In the rare occasion a personal package is received by the University, you will need to make arrangements to pick up the package from Central Receiving. We are located at the bottom of HHLL and open M-F 8:30-5. Central Receiving will store packages for a maximum of 3 business days. After which, packages will be returned to sender unless prior arrangements are made.

Student Packages

All student packages should be addressed to the individual Residence Hall in which the student resides. Central Receiving does not accept nor/deliver student packages. In addition, the University will not accept liability or assume financial responsibility for lost/damaged student packages. Please see the below list of residence hall addresses.

Fromm Hall: 650 Parker St. San Francisco, CA 94118

Gillson Hall: 2325 Golden Gate Ave. San Francisco, CA 94118

Hayes Healy Hall: 2305 Golden Gate Ave. San Francisco, CA 94118

Lone Mountain Residence Hall: 330 Parker St. San Francisco, CA 94118

Loyola Village: 331 Anza St. San Francisco, CA 94118

Phelan Hall: 2345 Golden Gate Ave. San Francisco, CA 94118

FAQ's

Question 1. I am trying to locate my package, what information do I need?

Answer: In order to best serve you, please have the following information:

1.Tracking Number

2. Carrier (UPS, USPS, FedEx etc.)

3. Name of shipper/vendor

Question 2: I am a staff member who lives on campus. Can I use the 2130 Fulton St. address for personal packages?

All campus resident Staff and Students must use their specific residence hall address in order to receive personal packages. If privacy is a concern, it is strongly suggested that you utilize a mailbox services such as UPS Store, USPS etc.

Question 3. I am having something shipped that I plan on using at work but was not purchased with University funds. Can I use the 2130 Fulton St. address?

Answer: Unfortunately, the University does not have the resources to accommodate any packages that were not purchased with University funds. In addition, the University will not accept liability or assume financial responsibility for lost/damaged personal packages. Alternative arrangements must be made such as mailbox services or having the package sent to your personal residence.