Central Receiving is the official central point of delivery for USF’s
academic and administrative offices. The receiving department receives all
merchandise and packages addressed to ‘2130
Fulton Street’ and delivered by small parcel carriers
(such as UPS, FedEx Ground, etc.), freight trucks and preferred vendors. All
packages sent to USF may be opened to verify accuracy, to inspect quality and
to ensure all set policies and procedures are met. Although space is very
limited, Central Receiving strives to help departments with short term storage
needs.
__________________________________________
Hours
of Operation
Monday -Friday 9:00 AM – 12:00PM and 1:00 PM - 4:30
PM
Location Hayes Healy Lower Level
Cross Streets Golden Gate and Tamalpais Avenue
Phone (415) 422-6696
In some cases, freight/delivery companies will deliver tangible items
directly to the department. If you receive any items directly, please notify
Purchasing via e-mail, via fax at 415-422-2695, or hard copy. Please reference the following on the
notification:
- Quantity and quality of items received
Accounts Payable will only pay on tangibles that Central Receiving has
posted electronically.
In some instances, the damage of goods can be concealed by the packaging, which
makes it virtually impossible to detect damages/shortages on items until the
items are delivered to the department. If the order is delivered damaged or
incomplete, please inform Central Receiving as soon as possible at x6696.
Delays in reporting damages may limit the University's ability to file a claim
with the vendor, which will cause the University to lose its rights to request
a return, an exchange or a credit for the damages. In order to file the claim
for you, we will need the PO number, original
packing slip, date of receipt, vendor name, and nature of damages. Please do
not discard the original packaging until the claim has been settled.
All vendors have their own specific time limitations for acceptance of returned
items ordered on a PO. Please contact
Purchasing Services or Central Receiving to learn about a vendor’s return policy. Once the vendor's policy is known, Central Receiving will handle the
return of merchandise. We will ensure that a return authorization number (RMA
number) has been obtained from the vendor, post information electronically, and
arrange for freight/delivery to return the item(s) back to the vendor.
Due
to limited space and resources, USF strongly discourages faculty and staff to
have personal packages sent to the University. In the rare event that a
personal package is sent to the University, Central Receiving will only be able
to hold and store your personal package for three working days. After three
working days has passed, the package will be returned to the sender. If
notified of a personal package in Central Receiving, please make arrangements
to pick up the package, since the package will not be delivered to your campus
location.
If you have any questions, please
feel free to contact Central Receiving at x6696.
