USF student in class
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Two classmates reading outside on steps

FAQs

1. Q: When do I get to meet my advisor? 

A: You will be able to meet with your advisor at the Orientation to Your Major session. If not, you can arrange a meeting once classes begin. To view your advisor's name and contact information, log onto USF connect, click on the student tab, then click on registration. Then click on registration status and advisor information. You should be able to view your advisor's name and email address.

2. Q: How do I change my major?

A: Go to the Orientation to Your Major session for the major you want to switch to. Then, complete a change of academic program form the Center for Academic and Student Achievement (CASA), University Center 3rd Floor.

3. Q: I took the math placement test through Webtrack but I did not like my score. Can I take it again?

A: Unfortunately, no. The score is used to place you in appropriate courses in the USF curriculum so that you will be most likely to succeed.

4. Q: How do I get more information about the Career Services Center?

A: CSC staff will be at the Dons Fest resource Fair along with many other important departments, or you can visit them online at http://www.usfca.edu/csc/.

5. Q: How do I get a part-time job on campus?

A; Student Employment has listings for campus jobs online. www.usfca.edu/onestop/Student_Employment/Students/

6. Q: Can I get credit for my AP/IB exams that I completed while in high school?

A: Yes, you should have your official score report sent to the Office of Admission for review. We award credit for most AP exam scores of 3 or higher. We require a 4 or higher for English Language and composition, Chemistry, Calculus, US history, European History and World History. We award credit for scores of 4 or higher on higher-level IB exams.

7. Q: Should my parents attend New Student Orientation?

A: Yes, there are sessions designed just for them! They will have a separate program after the Welcome, as outlined in the schedule. You can meet up for campus tours in the afternoon.

8. Q: I already have health insurance. How can I waive this or avoid paying for health insurance?

A: Go to the Health Promotion Office on University Center 5th floor. Waivers are also available online at www.usfca.edu/hps.

9. Q: As a transfer student, can I still Study Abroad?

A: Yes! You can speak with a representative from the Center for Global Education who should be at the Dons Fest Resource Fair during NSO. Otherwise, you can go to the University Center 5th floor for more information.

10. Q: I will be living off campus. Are there opportunities for me to get involved on campus?

A: Yes! Meet with the Student Leadership and Engagement representatives at the Donsfest.

11. Q: I registered but I still have a lot of questions about my major.

A: Most of your questions will be answered at the Orientation to Your Major session.

12. Q: I am a veteran. Is there anything special I need do?

A: Yes! We have special programs and organizations for veterans that you will learn about at NSO.

13. Q: I am a transfer from another college. What events do I need to go to?

A: Please attend the welcome event, I AM USF, Dons Fest, Orientation to Your Major, and the transfer student reception. In other words, attend everything in the schedule except Welcome Week events which are optional, but highly encouraged so that you can meet your new classmates and have some fun!

14. Q: Isn't orientation for freshmen?

A: No, the many of students admitted for the fall semester are transferring from another college so you are in good company.

15. Q: Where do I go for assistance with my transfer credit?

A: Advisors may be able to answer your question at the Orientation to Your Major session during NSO. If not, you should visit the Transfer Center, Lone Mountain campus, room 200.

16. Q: I haven't registered yet. When do I do that?

A: Attend the Orientation to Your Major session during NSO, then go to make up registration in the afternoon in Parina Lounge (Arts & Sciences and Nursing majors) or Malloy hall (Business Majors). Make sure you have taken care of the immunization requirements first!

17. Q: How do I access my degree evaluation?

A: Instructions are available at http://www.usfca.edu/degree_evaluation_instructions.

18. Q: Why did I not receive credit for major courses?

A: The Transfer Center only awards credit for the Core Curriculum, electives and clear USF course equivalencies. You should meet with your faculty advisor if you think some of your previous courses should apply toward major requirements. He or she can approve major credit through the course substitution process.

19. Q: Are there any courses offered specifically for transfer students?

A: Yes, there are rhetoric and composition and other courses designed specifically for transfer students. Some meet USF core requirements. Ask about them at Orientation to Your Major!

20. Q: My spring semester courses are not included in my degree evaluation. How can I get these classes reviewed for transfer credit?

A: You should send all updated transcripts to the Office of Admissions. They will review your most recent coursework for additional transfer credit.

21. Q: I got extended time on tests at my old school due to a learning disability. How to arrange this here?

A: You need to sign up with Student Disability Services as soon as possible. They are located in Gleeson Lower Level 20 and will also be at the Donsfest Resource Fair at NSO.

22. Q: I heard you get free MUNI passes if you are a student. Where do I get one?

A. Yes!  Undergraduate students who pay the Transportation Fee are eligible to receive one pass per semester.  For new students, the MUNI pass is affixed as a sticker on your ID card ahead of time, so there's no need to wait in line to get it.

23. Q: How can I get involved in cultural programs?

A: Visit the Cultural Centers staff at the Donsfest Resource Fair during NSO or visit their website at www.usfca.edu/intercultural_center/ or www.usfca.edu/gsc.

24. Q: What hotels do you recommend my parent(s) to stay at during Orientation Weekend?

A: Several hotels in San Francisco offer discounts to parent(s) of USF students. Check out a list here.