The University of San Francisco: Online Education

Refunds

Online Refund Authorization Form

A refund will be issued to you when all charges have been paid and there is a credit balance on your student account. We recommend direct deposit of a credit balance as the most efficient method for receiving your refund. To arrange for direct deposit to your checking or savings account, complete the Online Refund Authorization Form.

Generally, a refund will be generated under the following circumstances: 

Overpayments
If you’ve paid more than your charges for tuition, fees and room and board (if living on campus) you may be entitled to a refund. Refunds should be requested in person at One Stop Enrollment Services or in writing to: 

University of San Francisco
Student Accounts
2130 Fulton Street
San Francisco, CA 94117-1080

If payment was made in any part by a credit card, the credit balance will be refunded as a "credit back" transaction to the credit card used for payment. 

Refund of Federal Title IV Funds
Federal Title IV financial aid (Federal Student and Parent Loans, Federal Pell Grants and Federal SEO Grants ) will be applied to all your allowable charges (tuition, fees, room and board) for the current semester. 

The application of these funds will supercede all University payment plans and contracts. Federal law states that any funds over and above allowable charges for the current semester must be refunded to the student within 14 days. 

Refund of Tuition Charges
Students who wish to receive a full tuition refund for a course should withdraw from the course by the end of the business day on the last day to withdraw with refund applicable to the course(s) in which the student is enrolled. No refunds of tuition will be made after the end of the business day on the applicable last day to withdraw with refund. Exceptions to the refund policy may be granted only by the student's academic dean. Generally, refunds of tuition after last day to withdraw with refund are made only in those cases where events affecting enrollment are nonrecurring, catastrophic, or life-threatening and beyond the student's control. Documentation will be required.

Please note that the last day to withdraw with refund may vary by course. The last day to withdraw with refund is listed in the Registration Calendars are applicable only to courses with standard start and end dates. To find what the last day to withdraw with refund is for a specific course, please visit the Online Class Schedule at www.usfca.edu/schedules.

Refund of Housing and Meal Plan Charges

This policy will apply to you if you withdraw from USF or take a leave of absence during a semester. 

After you have filled out a contract cancellation form and properly checked out of your residence hall space, a prorated charge will be calculated based on the date that the you formally move out of your room; the $300.00 housing pre-payment, the $500.00 contract cancellation fee, and any charges for damage to the room will be deducted from the credit balance. A credit for unused meal plan charges will be refunded based on the unused portion of the plan amount. For additional information, contact the Office of Residence life at orl@usfca.edu.

Refund Process and Reminders
If any refund is a result from both a credit card payment AND the application of Federal Title IV student financial aid, the student will be refunded through a "credit back" transaction up to the amount of the credit card charge. 

We recommend direct deposit of a credit balance as the most efficient method for receiving your refund. Direct deposit refunds are usually received within five (5) business days from the time they are processed. To arrange for direct deposit to your checking or savings account, complete the Online Refund Authorization FormIf you wish to receive a paper check, please keep your refund/check address up to date by logging on to USFconnect and going to the Student Self Service area located on the Student Tab.

Refund checks are mailed seven (7) working days from the date the request is processed. Refunds as a result of an overpayment from a personal check may take up to fifteen (15) working days to process.

Please note that refund checks should be cashed promptly. Checks over 180 days old are considered stale and may be voided. Students who are Federal Title IV financial aid recipients are subject to federal regulation which requires the University to return funds to the federal program if a refund check that is the result of aid is not cashed. Once the funds are returned, the University cannot request them again on your behalf and you may have an obligation to repay the University for the refund that was made to you.