If you lose or misplace your USF ID Card, call the One Card Office immediately to have it deactivated. You may be responsible for transactions made with your USF ID if lost depending on when you reported it lost. Calling to report your ID Card missing immediately after losing it will minimize the potential for fraudulent use and your liability.

You can all any day of the week, at anytime to deactivate your lost USF ID Card.

• 24 Hour Lost Card Deactivation number: 415-422-7663

• Once a USF ID Card is replaced, it cannot be reactivated.
• If you deactivate (but do have not yet replaced) a lost USF ID Card and then find the same card, bring it to the One Card Office to have it reactivated. There is no fee to have this card reactivated.
• If you can not find your lost USF ID Card, there is a $10 replacement fee, regardless if it was lost, stolen or misplaced.
• If you lose your current USF ID Card but find an older one, it cannot be reactivated for use. However, you may exchange the older card for a $5 credit towards the $10 replacement fee.
• Damaged cards due to normal wear and tear are replaced at no charge provided that the damaged card is exchanged at time of replacement. USF ID Cards with hole punches, washed in laundry, commingled with other items, etc. are charged the replacement fee. USF ID Cards should be kept protected and separate from keys and other cards.

GENERAL INFORMATION

The Access, Entitlements, and Debit Accounts are not physically on the card. Rather, they are accessed by swiping the USF ID Card which will verify and then debit the Access, Entitlement, or Funds that are available to the cardholder. If the card is lost or misplaced, we strongly recommend reporting it lost to freeze the account and prevent fraudulent use. If a replacement card is needed, all the funds (and other card based services) are automatically transferred to the replacement card. A PIN is not required to make a purchase, but some locations such as the USF Bookstore may require a signature. A PIN is required to access individual Res Hall doors.