Lost Cards & Replacement Cards

DEACTIVATING MY USF ONE CARD If you lose or misplace your One Card, call the One Card Office immediately to have it deactivated You may be responsible for transactions made with your USF One Card while it is lost. Calling to report it as missing will minimize both the potential for fraudulent use, as well as your liability The 24 Hour Lost Card Deactivation number is: (415) 422-7663 REPLACING MY USF ONE CARD IF I ATTEND/WORK AT THE USF MAIN CAMPUS   Once a USF One Card is replaced, it cannot be reactivated If you deactivate (but have not yet replaced) a lost USF One Card and then find it, simply bring the found card to the One Card and Campus Security Systems Office, Lone Mountain 130, to have it reactivated. There is no fee to have a current card reactivated If you can not find your USF One Card, there is a $15 replacement fee, regardless of whether it was lost, stolen, or misplaced If you lose your current USF One Card but find an older one, it cannot be reactivated for use. However, you may exchange the older card for a $10 credit towards the $15 replacement fee Damaged USF One Cards due to normal wear and tear are replaced at no charge, provided that the damaged card is exchanged at time of replacement. Please note that for USF One Cards that have been hole punched, washed in the laundry, or commingled with other items, you will be charged the standard replacement fee As a reminder, USF One Cards should be kept protected and separate from keys and other cards   REPLACING MY USF ONE CARD IF I ATTEND/WORK AT A REGIONAL CAMPUS   USF One Cards may be replaced by mailing a check, made out to University of San francisco, in the amount of $15 (replacement fee), to:          University of San Francisco          One Card and Campus Security Systems Office          Lone Mountain 130          2130 Fulton Street          San Francisco, CA 94117 Once payment has been received, your USF One Card will be mailed to your regional campus for you to pick up   GENERAL INFORMATION   Access, entitlements, and debit accounts are not on your USF One Card itself. Rather, they are accessed when you swipe your USF One Card, which verifies and debits the access, entitlement, or funds that are available to you Should you need to replace your USF One Card, all funds (and other card-based services) are automatically transferred to the replacement card A PIN is not required for purchases made with your USF One Card, but some locations, such as the USF Bookstore, may require your signature A PIN is required to access individual resident hall doors