Is Public Safety Dispatch watching me when I am not using the service?
No. It is impossible for any application to watch you unless you click "Allow" or "OK" when prompted to do so. Android and Apple operating systems always alert you when an app is using your location.
What does clicking the "Help" button do?
By pushing the "Help!" button, Public Safety Dispatch will know your exact location and immediately will send officers to you.
If I do not click "I have arrived safely" before the timer runs out, what will happen?
As if you pushed the "Help!" button, Public Safety Officers immediately will be sent to your location.
How long will it take a Public Safety Officer to reach me if I do not arrive at my destination or if I click the "Help!" button?
It depends on where the officer is located in relation to where you are when you click "Help!" and therefore it is impossible to estimate when they will arrive. However, "Help!" button signals are treated the same as a 2911 call and receive the highest priority.
During what days/times may I use Follow Me?
You may use the service any time, 24/7.
Can I still call for an in-person escort if I feel unsafe?
YES! USFpathlight is meant to supplement common safety precautions, not replace them. It simply allows you to have a virtual safety escort for when you are traveling short distances and typically wouldn't call for an in-person escort, which you always can request if you feel unsafe. Visit Public Safety's Crime Prevention page for additional safety information.
Should I still walk with others, even if I use Follow Me?
YES! USFpathlight is meant to supplement common safety precautions, not replace them. Traveling in groups is always safer than traveling alone. Visit Public Safety's Crime Prevention page for additional safety information.
