McLaren three students work on a project
Hospitality Experience
UNeed2Know

Hospitality Management Faculty & Staff

David Jones, University of San Francisco School of Management

Tel: (415) 422-6256
dljones@usfca.edu  

David L Jones

Term Professor and Department Chair

Dr. Jones has more than thirty-five years of hospitality industry experience. He joined the University of San Francisco (USF) as Administrative Director of the Department of Hospitality Management in the School of Management in the fall of 2012.  In this role, he oversees the department’s efforts to maintain its strong reputation in San Francisco while growing its international recognition.

Previous to USF, he was an Associate Professor and Undergraduate Program Director at Hong Kong Polytechnic University School of Hotel and Tourism Management for five years.  His past academic experience also includes holding the position of Associate Professor in the Department of Hospitality Management at San Francisco State University and Assistant Professor at the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas. He also taught in the Cornell University Professional Development Program for 13 years. 

His most recent hospitality industry experience was as Vice President of Marketing for the San Jose Convention and Visitors Bureau (SJCVB) in San Jose, CA. Previously, he held senior level sales and marketing positions with Shangri-la International Hotels in the USA and Asia, Red Lion Hotels, and Marriott Hotels and Resorts. 

His research interests are in hotel marketing, buyer-seller relationships, and convention and event management. Dr. Jones also does consulting and conducts sales training and service quality management programs for various hospitality industry companies. Additionally, he has been a speaker for a number of industry related conferences. He received his Ph.D. in Hospitality and Tourism Management from Virginia Polytechnic Institute and State University. His M.B.A. and B.S. degrees are both from Michigan State University. 

KO Odsather

Tel: (415) 422-6721
odsatherk@usfca.edu  

KO Odsather

Associate Director, Adjunct Faculty

Kathy “K.O.” Odsather, M.S., C.H.A., Associate Director, Department of Hospitality Management, University of San Francisco. Born and raised in Alaska KO earned her undergraduate Business degree in Hotel & Restaurant Administration from Washington State University and embarked on a successful career in hotel general management in San Francisco managing corporate hotels, boutique hotels and Bed & Breakfast Inns. In her equally long career in hospitality business education, she oversees the 800-hour industry-related internship/work experience requirement for graduation and works extensively with local hospitality businesses and national recruiters to create opportunities of mutual benefit with students. 

KO uses the classroom at USF as a petri dish in which to bring her extensive hospitality industry experience to students to create both magic and reality!! Having earned her Master of Science in Organization Development from USF, KO considers herself an Agent for Change and works with industry organizations to facilitate dynamic change in the Hospitality Industry.

Michael Collins

Tel: (415) 422-6844
mdcollins@usfca.edu  

Michael Collins

Associate Professor
Michael D. Collins is a highly respected academician who brings to USF a wealth of hospitality management experience, current research and a devotion to student success. His research focuses on hospitality revenue management and the electronic distribution and pricing of hotel accommodations. Prior to his career in academia, Dr. Collins was a General Manager for some of the country’s premier hotel operators, including Hyatt Hotels Corporation and Wyndham International.
Michelle Millar

Tel: (415) 422-2498
mmillar@usfca.edu 

Michelle Millar

Assistant Professor
Michelle Millar holds her PhD in Hospitality Administration from the University of Nevada, Las Vegas. She is an Assistant Professor of Hospitality Management, and Marketing within the School of Management, and teaches marketing management, sustainability in the hospitality industry, event management, and hotel operations.
Jean-Marc Fullsack

Tel: (415) 422-6577
fullsack@usfca.edu 

Jean-Marc Fullsack

Executive Chef, Term Instructor
Jean-Marc was an Instructor at the California Culinary Academy where he taught classes and operated a restaurant specializing in whole foods and healthy cuisine. Former President Bill Clinton has even recognized Jean-Marc's expertise in healthful cooking. He has been a Guest Chef at the White House and had the honor of making three presentations on low-fat cooking in the White House and prepared dinner for President Clinton.
Jeff Scharosch

Tel: (415) 422-5142
jpscharosch@usfca.edu

Jeff Scharosch

Adjunct Faculty