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Law ITS Help Desk

Technology supports and enhances the educational, research, and scholarly pursuits of the law school's students and faculty.

Law ITS
Zief Library, 117
(415) 422-2220
lawhelp@usfca.edu

Support Hours

Monday-Thursday: 8:30AM-10:00PM
Friday: 8:30AM-7:00PM
Saturday-Sunday: 12:00PM-6:00PM

Classrooms at Kendrick Hall offer power and wireless access, as well as audio-visual equipment. The Dorraine Zief Law Library, which also offers power and both wireless and wired connections, features individual and group study rooms with audio-visual equipment, computer classrooms, and a computer lab. The library provides academic training software to supplement courses and connects to countless online resources.

Many of our faculty members integrate technology into their teaching—using the internet and multimedia tools to enhance student experiences. For example, some faculty create virtual classrooms to distribute assignments and materials, conduct online discussions, and communicate with students.

The USF School of Law's Information Technology Services (ITS) is committed to assisting faculty and students utilize technology to achieve educational goals. Our ITS staff provides computer advice and classroom tech support. Though they are not available to provide extensive service for non-USF computers, the staff is capable of helping with many personal computer problems, such as configuring a connection to the network or assisting in the event of a laptop malfunction.

USF Student Computer Specifications

PC Minimum Requirements
  • CPU: 2GHz Intel® Core™/Celeron™ or equivalent x86 processor
  • RAM: Highest recommended for the operating system or 2GB
  • Hard Drive: Highest recommended for the operating system or 1 GB of free space.
  • Operating System: English editions of Windows XP (32-bit only), Windows Vista, Windows 7, or Windows 8.
  • ExamSoft does not support Tablet-PC's
  • Screen Resolution: 1024x768 or higher 
Macintosh Minimum Requirements
  • CPU: Intel processor  
  • RAM: 2 GB
  • Hard Drive: 1 GB or higher free disk space
  • Operating System: Mac OS X 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion), and 10.9 (Mavericks)

  • VGA adapter (Required if using your laptop for classroom presentations.)
Classroom computers have Microsoft Office installed and cannot be used for Apple Keynote presentations.

Wireless Printing

The Pharos System was implemented to enhance services to the University community by opening up all copying and printing functionalities on all existing public-use Ricoh self-service copiers/multi-function printers (MFP's) across Main Campus and Distributed Campuses.  Students, faculty, staff and guests will be able to swipe their USF ID or enter their USF username/password to copy and/or print in Black & White and Color at selected public-use locations.

Please contact the Law ITS Help Desk if you have any issues downloading or installing the Pharos driver.

Apple Mac Operating Systems

Client Download:
For the Mac OSX operating system
This attached version will ask you for your USFconnect username and password.

Instructions:
How to Install PHAROS Driver for Personally-owned Macs

How to Print Using Macs

Microsoft Windows Operating Systems

Client Download:
For the Microsoft Windows XP/Vista/7 32 bit “(x86)” operating system

For the Microsoft Windows XP/Vista/7 64-bit “(x64)” operating system
These attached versions will ask you for your USFconnect username and password.

Instructions:
How to Install PHAROS Driver for Personally-owned PCs

How to Print using PCs

Locations

Dorraine Zief
Zief 038 - 1 multi-function printer
Zief 104 - 3 multi-function printers
Zief 209 - 2 multi-function printers
Kendrick
Kendrick Locker Area - 1 multi-function printer

Additional Information About Law ITS Services

Computer and Software Discounts
  • Students and faculty are eligible for a limited selection of free Microsoft software, including Windows 7, through their DreamSpark program which can be accessed here: DreamSpark.
  • Students, faculty, staff and alumni can get USF-negotiated discount prices on computers, personal electronics, software, services, and more using the USF eStore.
Connecting to the Internet
  • Internet access is available via the USFwireless network in most areas of Kendrick Hall and the Zief Law Library.  Once connected, open an internet browser and authenticate with your USFconnect username and password.
  • Please note that the wireless network is not secured to guard against data eavesdropping.
Antivirus and Anti-Malware
  • Please be sure that you have an antivirus and anti-malware product installed and configured to automatically update on your machine.
  • If you do not have an anti-virus program, USF offers a copy of the Sophos Anti-Virus program to current students for their personal computer. You will need to log in using your USF username and password. If you need assistance, please contact the Law ITS Help Desk at lawhelp@usfca.edu.
  • Remember to uninstall any previous antivirus software before you install the university-supplied copy.
Backup Your Data
  • Do not risk losing your data! Always do a backup of your important data.  There are online solutions such as Google Drive and Dropbox which provide free accounts with 2GB or more of storage space.