Learn more about our vision, missions, and goals in the USF PMO Charter.
David is the
Project Management Office Director (PMO) for the University of San
Francisco. David has more than 13 years
of program and project management experience across various industries
including Life Sciences, Technology, and Higher Education. Prior to joining USF, David spent 10 years at
Deloitte Consulting specializing in establishing and leading PMO’s for large
scale, global programs.
responsibilities at USF include overseeing the ITS Project Portfolio, leading
the PMO and Service Management functions, and managing the universities key
strategic initiatives. David holds a
bachelor's degree in economics from Pepperdeine University and a Master of
Business Administration from the University of San Diego.
Aouie has eight years experience in project management, managing a wide range of projects including software implementation, campus/office moves, and business process assessments. Prior to working as a project manager at USF, Aouie held technician and management positions in the telecommunications operations service area in the ITS Division.
Aouie's responsibilities at USF include leading some of the Universities largest non-facilities engagements including helping manage the launch of several online degree programs. Aouie has also been involved with the AJCU CITM in various capacities including the Mentoring Program and currently helping lead the Project Management Track to collaborate on best practices. Aouie holds a bachelor's degree in organizational development and leadership from the University of San Francisco and has completed the PMP Bootcamp.
Michael Trautman began his project
management career at Progressive Insurance, working in various capacities over 10
years on projects involving information technology infrastructure in new
building construction, moves and renovations at Progressive’s corporate
campuses and claims offices around the United States. Michael went on to work as a project manager
for IPC Systems, Inc., the global leader of financial trading communications
systems. At IPC, Michael managed all
projects for IPC’s US Western Region, focusing on implementations of new and
upgraded trade floor communications systems.
Michael came to the University of San
Francisco as a consultant in early 2008 to lead the technology implementation
of Kalmanovitz Hall during its renovation.
Michael continues to leverage his experience of information technology
infrastructure in the field of construction on various Facilities projects
newest member of the PMO, Diana brings 19 years of Project Management
experience to USF. Diana’s work
background includes, large construction infrastructure projects (including
historical and LEED certified projects), Operations Management and Project
Management in the areas of higher education, investment banking, retail and
current working on the StarRez Re-Engineering Project, USFReady Academic
Continuity Planning Project and ITS Policy Refresh and Process Project.
is the Service Level Manager for ITS, managing the USFsupport&answers
service management application, USFanswers knowledge base, and the ITS Service
Portfolio. Jim also edits various ITS communications projects, including the
ITS website, Facebook page, blog, and eNewsletters.
Jim has worked at USF for seven years and has more
than 26 years of experience in the IT industry as a support analyst, project
manager, trainer, support manager, technical writer/editor and application
administrator. He has a bachelor’s degree in journalism from San Francisco
The USF PMO Process is based on Project Management Institute (PMI) principles with adaptations to meet the university's ITS Mission, Vision and, Strategy. Visit the PMO Process page to view the ITS Project Lifecycle and PMO Toolkit.
Project Portfolio Document (PPM)
The PMO collaborates with the ITS Project Portfolio Management (PPM) team to manage the IT Projects portfolio:
- Works with the PPM team to make the IT project-selection process successful
- Maintains and publishes a master IT projects list
- Assists the PPM team with project resource capacity management in order to make optimal use of IT resources.
- Escalates project risks to the CIO and provides recommendations
PPM is a method of aligning projects with USF's strategic goals, determining the optimal mix and sequencing of proposed projects, and managing projects as a single portfolio.