The University of San Francisco Project Management Office (PMO) was created for the specific purpose of supporting USF’s largest institutional, non-facilities project management needs. The PMO uses a Project Portfolio Management (PPM) approach to holistically and fairly assess and prioritize project requests against USF’s strategic objectives, expected project value and risk, and resource availability.
The mission of the PMO is to lead projects to a successful conclusion while creating a foundation for consistent project success through the development and training of a strong and pervasive Project Management (PM) discipline within USF’s project teams.
The PMO provides governance and leadership across the entire project portfolio lifecycle from strategic planning through to transition into operations in order to ensure proposed projects and resources are aligned with the objectives of USF and ITS and projects are successfully delivered.
- Manage the ITS project portfolio
- Successfully deliver projects
- Build project management professionalism and effectiveness among USF project resources
- Capture, assess and manage project risks impacting ITS and USF
- Foster a culture of continuous improvement
- Provide oversight and support for the IT Infrastructure Library (ITIL) Framework
- Manage the ITS knowledge base
- Manage ITS communications
To successfully achieve our mission and objectives, the PMO provides the following services:
- Project Portfolio Management
- Project Management
- Project Auditing
- Business Process Analysis
- Risk Management
- Training and Mentoring
- Service Level Management
- Knowledge Management
- Communications Management
How we Define a Project
Please visit the Project Definition page to see if your need meets the criteria to be managed as a formal project by the PMO. Projects usually have multiple clients and are more complex than individual service requests and incidents, which are handled by the ITS Help Desk.