Incident Reporting and Response

Users shall report known or suspected compromises of University information security to infosecurity@usfca.edu. The ITS Security Coordinator will inform the appropriate information steward and, if it appears that a crime may have been committed, the Department of Public Safety. In such cases, a Public Safety incident report should be created prior to the start of investigation. ITS detailed investigation reports must be shared with Public Safety and appropriate executive officers only, with only general status information reported, if appropriate, to broader community. Non-criminal incidents will be treated as Confidential unless information subject to California law has been compromised. In this case, affected individuals will be informed.

The ITS Security Coordinator shall coordinate the efforts of all involved parties to investigate the incident. The Coordinator shall provide frequent status reports to the Vice President for Information Technology and other executive officers, as appropriate, and submit a complete incident report to the Vice President for Information Technology upon completion of the investigation.

You may either send an email directly to infosecurity@usfca.edu or if you prefer to remain anonymous, please use the text box provided below and enter the date, location (College, Division or Department name), and details of the incident. Please do NOT submit examples of personally identifiable confidential or highly confidential information via this form.