This page describes the distribution of cable locks to the "asset responsibility owners" ("owners") of university-owned computers and the process by which they should contact Public Safety to have the lock opened if the key is lost or other issues arise that prevent them from opening the lock to move the computer.

Existing Computer Owners

Each owner of a university-owned computer will be issued a cable locking device from ITS at no charge. Please drop by the Help Desk in Lone Mountain North, 2nd Floor, to pick up the cable lock and complete the cable lock release form. It is the responsibility of each owner to secure his/her computer while on campus.

If computer owners need assistance unlocking their cable locks, they should contact Public Safety at 415-422-4222. ITS will not be able to unlock the device. Please note that such requests will be treated as lower priority than other campus safety service requests, and response times will vary.

New Computer Owners

Each new owner of a university-owned computer will be issued a cable lock with his/her new university computer. It is the responsibility of each owner to secure his/her computer while on campus.

Regional Campuses and Other Locations

Computer owners at regional campuses should give one of their two cable lock keys to their regional campus director for safekeeping.

Securing Your Computer with a Cable Lock

If you have no area around your desk that allows you to secure your computer with a cable lock, please contact Facilities Management at 415-422-6464 for assistance.

Procedure When Key is Lost or Not Available

Call Public Safety at 415-422-4222 if you require the use of the master cable lock key:

1. The dispatcher will note your name, position and location.
2. The dispatcher will pass the information to the appropriate Public Safety officer.
3. Before using the master key, the Public Safety officer will ask for and write down the date and time, your name, your username, your ID card number (verifying the picture on the card), and your building and room number.
4. The Public Safety officer will then unlock the cable lock.
5. Public Safety will email all information including action taken to itshelp@usfca.edu.
6. The Help Desk will create a Remedy Help request, including all information provided by Public Safety, to be QuickClosed for ITS tracking purposes.