The University of San Francisco: Information Technology Services
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Streaming Media

Streaming Media Services at ITS is a one-stop resource for your streaming media.

Streaming MediaStreaming media is a technology for delivering multimedia over the Internet. The media can consist of video, audio, and/or animation or screen capture and is delivered, or streamed, to the end-user's computer.

ITS administers an Ensemble Video streaming service to provide streaming media to the USF community. Media files hosted on Ensemble are viewable on mobile devices as well as in Flash-enabled web browsers on desktop computers. Media can also be confined to Canvas courses, or posted to links that can be shared to a defined group of viewers.

Appropriate uses for streaming media might include: student speeches, interviews, presentations, lectures, demonstrations, edited videos and virtually any event or recorded media for which you possess the copyright, appropriate permissions or use according to fair-use guidelines.

Requests to stream video can be initiated with an ITS Support ticket assigned to Media Services, or by contacting the ITS Help Desk.  Questions on streaming media at USF can be directed to mediaservices@usfca.edu.

Getting Started with Streaming Media

Produce and post media online
Put in a request to record your class lecture, or record your own video, then deliver the file to Media Services (x2003) to upload it to the streaming server to share.

Recording by Request
See below

Attend CIT Training Workshops
The CIT provides training in video and audio editing and production. View the CIT's training calendar and attend either an iMovie (Mac) or Audacity (PC and Mac) training to help you get started developing and streaming your multimedia content.

Available Software Tools for Editing Media
Choose from any of the following software to help you edit your multimedia content:

Media Editing Software

Purpose

Video

iMovie (Mac only)

Basic video editing and authoring.
QuickTime Pro (PC and Mac)

Basic video editing and authoring and media player.

Premiere Elements (PC only)

Basic video editing and authoring.

Premiere Pro (PC and Mac)

Professional level video editing and authoring.

Sorenson Squeeze (PC and Mac)

Video compression/conversion software.

Audio

Audacity (PC and Mac) Basic audio recording and editing
Garage Band (Mac only) Mid-level audio recording and editing
iTunes (PC and Mac) Free MP3/AAC player/organizer that tags, rips, burns and converts audio files

Request for Recording an Event

Student technicians are available to video and audio record classes, academic or administrative events. Please log in to USF Connect and access the "Room and Event Request" button from your USF Calendar tab. Complete the request form there if you would like to have a video technician record your lecture or event. After completing the online form, you will receive a reservation request confirmation e-mail. When your reservation is staffed, you will receive a scheduling confirmation email. These are sent out the Friday prior to your scheduled recording.

At the time of your reservation, a student video technician will arrive from 5-10 minutes prior to the recording, depending on the complexity of the event. After the recording has taken place, you will be notified when the content has been posted to the streaming server or burned to DVD. Please allow up to 48 hours for uploading and 3-7 business days for a single DVD. Please be aware that the earlier you request recordings via the online request form, the better our ability will be to schedule your request. All reservations are scheduled on a first-come, first-serve basis. Reservations must be made by the Thursday prior to the week of the recording request, but much earlier is recommended, when possible.

If you need assistance with the form, or want to follow up on a request, please contact the Help Desk, which serves as the primary point of contact for taping requests. If you have a late request, please initiate a Service Now new incident request in USF Connect, or contact the ITS Help Desk.

Getting Started with iTunes U and Course Manager

iTunes University is a free content platform provided by Apple to colleges and universities. iTunes University Course Manager allows faculty to create an iPad compatible course to post audio and video recordings of content such as lectures, documents, links to content on the web as well as from the iTunes and App Store. Students can save notes and have class discussions online, easily accessible through the iTunesU app on the iPad. Students have the ability to enroll in the instructor’s course to access the content. 

Recording

Student technicians are available to video and audio record classes, academic or administrative events. Scheduling for a student tech is done through the Event and Room Reservation or EMS system. Requests must be submitted a minimum of 5 business days in advance of the date of the recording. If you need assistance with the form, or want to follow up on a request, please contact the Help Desk, which serves as the primary point of contact for taping request.

Training

The CIT provides training in video and audio editing and production. View the CIT's training calendar and attend either an Introduction to iMovie, GarageBand (Mac) or Audacity (PC and Mac) training to help you get started developing your podcasting content. We also offer an introductory course on iTunes University Course Manager showing how to setup your first course and managing content and students.

Hardware Tools
Record your audio file using any of the following devices:

-A microphone connected to your computer
-A digital audio recorder, such as Sony voice recorder
-An iPhone or iPad with built-in microphone

The CIT can assist faculty with the necessary hardware and software tools for recording a podcast. Contact cit@usfca.edu.
 
Software Tools
Choose from any of the following software to help you edit your multimedia content.

Media Editing Software

Purpose

Video

iMovie (Mac only) Basic video editing and authoring.
QuickTime Player (Mac) Basic video editing and authoring and media player.

Adapter (PC and Mac)

Video and audio format conversion.

Premiere Elements (PC only)

Basic video editing and authoring.

Audio

Audacity (PC and Mac) Basic audio recording and editing.
Garage Band (Mac only) Mid-level audio recording and editing.
Adapter (PC and Mac) Video and audio format conversion.
Media Formats
iTunes University will support the following media file types. If your media is currently not one of the following formats, the CIT may be able to convert the file into one of the supported formats. Contact cit@usfca.edu for help.
Media Formats
Filename Extension
Quicktime (Video) .mov
MPEG 4 (Video and Enhanced Podcasts) .m4v
AAC (Advanced Audio Coding) .m4a
MPEG 3 (Audio) .mp3
MPEG 4 (Video) .mp4
Managing content to iTunes University through Course Manager
Anyone can create a course and share it out to anyone with an Apple ID. There is a wider variety of material that can be uploaded to iTunes U, including PDFs, web links, as well as links to iPad apps and books from the iBookstore. This last fact brings up the one essential criterion for using Course Manager, the students accessing the course need to use an iPad. There is also an option for making your course totally public on the iTunes U public catalog. Looking for more information on the platform? Contact us at the CIT at cit@usfca.edu for more information and examples on how we are looking to implement iTunes U here at USF. Also, check out Apple's support site with information and tutorials for iTunes U Course Manager:
http://www.apple.com/education/ipad/itunes-u/
http://www.apple.com/support/itunes-u/course-manager/

Related Links

iTunes, media playing software used for the playback of iTunes University content. iTunes will need to be installed on the end-user's computer to playback and subscribe to USF's podcasts. A free download.

Streaming Media at the University of Wisconsin, a helpful website for understanding streaming media and applications for implementing it in teaching and learning.

iTunes University, a podcasting service developed and provided by Apple. USF currently uses iTunes University to deliver podcasts.

Media College Video Tutorials, an excellent resource on everything from lighting, production and video editing.

Media College Audio Tutorials, audio tutorials to guide the novice on how to select the appropriate recording device and record a successful audio file.

FAQ

What type of content can be posted to the USF streaming/iTunes University? Video and audio files can be posted to the streaming/iTunes U systems. Content should be appropriate and relevant to a USF course, department or organization.

Who can post content to USF's streaming media servers? USF faculty, staff and student organizations can post content to USF's streaming media servers.

How do I post a video or audio file to the streaming/iTunes U servers? Email cit@usfca.edu if you have media that you would like to post to either itunesU or the streaming server.

How long does it take before the media file is posted to the streaming server? Typically, expect a 48-hour (business hours, Monday - Friday) turnaround-time from the time the media content is either recorded or recieved and the time it is posted to the server. Expect a longer wait if there is more editing involved in the production of the media content.