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Self Service refers to Self Service applications for Students, Faculty, Employees and Alumni. Each Self Service application provides information relevant to each of
those groups. Access to the applications is determined by the individual role of
each person within USFconnect. For example, a faculty member will have access
to Self Service for Faculty and Self Service for Employees.
Why isn't the system available 24 hours?
USF's Student Information System has to be shut down for routine maintenance
and batch processing every night.
Where are my grades? or I am missing a grade for a
course.
Deadlines for grade submission are stated on the USF Registrar's web site at
www.usfca.edu/acadserv/registrar/grades.html.
The majority of grades at USF are reported online by the faculty directly, so
if your grade does not appear, then it has most likely not yet been reported
by the faculty member.
What does this grade mean?
In addition to the standard grades of A, B, C, D, and F, the following notations
are used:
- P "Passing," at least at the lowest passing level (D-); the units
will be counted toward the total units required for graduation, but not in
computing the grade point average.
- S,U "Satisfactory" or "Unsatisfactory" are notations given in certain
courses. If an "S" grade is received, the units will be counted toward the
total units required for graduation, but not in computing the grade point
average.
- I "Incomplete" denotes an examination or required assignment which
has been postponed for a serious reason after consultation with the instructor.
Students who have not contacted the faculty member regarding completion of
course requirements are subject to a failing grade.
Students given approval to postpone course requirements must complete them
on the date specified by the faculty member. If the notation is still incomplete
at the close of the following semester it is converted to a failing grade
(F).
Students in the School of Business and Management and College of Professional
Studies are required to sign a Contract for Removal of Incomplete form and
meet the deadlines established in the contract which is co-signed by the
instructor. A student who fails to complete course requirements within the
allotted time will receive an "F" and be required to repeat the course.
All applicable registration and tuition and fee payments are required to
repeat a course.
- IP Work "In Progress": final grade to be assigned upon completion
of the entire course sequence in courses predetermined by the dean. IP notations,
if not cleared by the specified time will revert to an "F".
- W "Withdrawal" is a notation used by the Registrar's Office when
a student drops a course after University census date.
- NR Grade "Not Reported" by instructor within 10 days after the examination
period is a notation used by the Registrar's Office. To correct the academic
record the instructor must file a change of grade form. "NR" carries no connotation
of student performance and no grade point value is given.
- AU "Auditor": course not taken for credit; regular tuition is charged
for audited courses.
- RC "Registration Canceled" is placed on the permanent academic record
when the Bursar cancels registration due to nonpayment of tuition and fees.
- CR A notation given for faculty-assessed learning units where credit
is granted.
How do I have an official transcript sent?
You can request an official transcript online through the USFconnect School
Services page.
Why do I have a hold?
To find out why you have a hold, you need to contact the office that placed
it. Take care of any problems in order to have it removed. Offices which often
must place holds include:
- Gleeson Library|Geschke Center: 415-422-2660
- Bursar's Office: 415-422-6342
- Residence Life: 415-422-6824
- College Offices (Academic Holds)
- College of Arts and Sciences: 415-422-6373
- College of Professional Studies: 415-422-2150
- McLaren School of Business - Graduate: 415-422-6314
- McLaren School of Business - Undergraduate: 415-422-2521
- School of Education: 415-422-6525
- School of Law: 415-422-6778
- School of Nursing: 415-422-2023
Why am I not eligible to register on the web?
If your school or college is participating in web registration, you will have
access to web registration as of your registration appointment time. If you
do not have an appointment time, your access will begin at 9:00 a.m. on the
first day of registration.
If you attempt to access web registration before your appointment time or before
9:00 a.m. on the first day of registration, you will receive a message that
you are not eligible to register on the web. This message will no longer display
and your access will work normally after your registration appointment time
has come or, if you do not have an appointment time, after 9:00 a.m. on the
first day of registration.
Other USFconnect FAQs
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