The University of San Francisco: Information Technology Services
Desktop Computing

Hardware

ITS provides Lenovo and Apple desktop and laptop computers for faculty, staff, labs, and classrooms.

Hardware Standards

USF Hardware Standards, including Tablet Computers, are set by the Desktop Computing subcommittee of the University Information Technology Committee (UITC).

Requesting Computer Equipment

  • Click here to review USF's policy on requesting new or replacement equipment and the annual Replacement Program.
  • Click here for instructions on filling out a New Use or Exception Request. The same form is used for replacements for Failure, Theft, or Loss.

Troubleshooting

ITS provides complete support for university-owned computer equipment.

Support for personally owned computers is limited to basic troubleshooting, configuring the computer to access USF IT services (including passing Network Access Control for students in residence halls) and configuring Internet access from off-campus. If you need further help and your warranty has expired, you might want to contact a computer repair store.

Personal Purchases

For personal purchases, students, faculty, staff and alumni can get USF-negotiated discount prices on personal electronics, software, services, and more using the ITS eStore. Faculty and staff can additional discounts on a number of products and services using USF Perks.

Students may purchase Apple and Lenovo computers at a discounts by accessing links on our Student Personal Computer Purchases page.

Faculty and staff leaving the university may purchase their USF computer. For details, please see the Computer Retirement Policy, section IV. Sale of Computers to Employees Leaving the University.

Retired Computer Donations

USF donates up to 150 retired desktop computers to charitable organizations each year. Other retired computers are sold to a reseller.