The University of San Francisco: Information Technology Services
Information Technology

ITS Staff

ITS Organization Chart

Email addresses = username@usfca.edu


Office of the Vice President

Vice President and CIO Opinder Bawa
username: opinder.bawa
Assistant to the Vice President Caitlin Palmer
username: cpalmer3

Learning Technologies & Center for Instruction and Technology (CIT)

Director John Bansavich
username: bansavich
Manager, Media Production Patrick Steacy
username: steacy
Web and Graphic Training Specialist Eileen Lai
username: laie
Online Instructional Designer Greg Crum
username: gncrum
Senior Instructional Designer Samuel Chung
username: schung11     
Instructional Designer Xavier Gomez
username:xgomez
Multimedia Developer and Designer for Online Programs Insun He
username: ihe
Graphic, Media and Training Specialist Ken Yoshioka
username: yoshioka
Instructional Designer for Special Projects Angie Portacio     
username: asportacio     
Associate Director of Learning Technologies Larry Montagna
username: montagna
Media Production Specialist, Office Assistant Mishiara Baker
username: mdbaker
Audio Visual Production Manager Patrick Steacy
username: steacy
Student Supervisor Gerrick Ong
username: gong2
Classroom Technology Lead Support Technician Jeffrey Rotter
username: jbrotter
Classroom Technology Support Technician Sabina Nieto
username: samccurrynieto
Classroom Technology Support Technician Kenji Okamoto
username: okamoto
Audio Visual Production Assistant Stephen Novotny     
username:

Client Support Services (CSS)

ITS Help Desk
(Client Support Services)
itshelp@usfca.edu
Director
Nikki Williams
username: nmwright
Senior Campus Support Liaison Gilbert Lee
username: gklee
Client Support Manager Vinson Villarama
username: vsvillarama
Student Coordinator Carolina Martinez
username: cmartinez9
Client Support Specialist Cynthia Lim
username: cnlim
Client Support Specialist Sam Matsunaga 
username: smatsunaga
Client Support Specialist Alan Ho
username: aho5
Client Support Specialist Kristen Scarpa 
username: kescarpa
Associate Director Client Support Services Vacant
username: 
Deployment Specialist Martin Chou
username: mchou3
Client Support Lab Supervisor Tommy Liu
username: tliu18
Deployment Specialist Jason Luong
username: jluong
Deployment Technician Joseph Nguyen
username: jdnguyen
Deployment Technician Eric Valenzuela
username: eavalenzuela
Switch Technician Willie Borja
username: borja
Field Service Technician      Andrew Bolles
username: abolles@usfca.edu
Desktop Engineering Manager Edmond Kwok 
username: ekwok
Desktop Systems Engineer Mike Wineke
username: mwineke

Network & Security Services (NSS)

Director, Infrastructure Vacant
username: 
System Admin and Hosting Manager Melvin Wong
username: wongml
System Manager          Shining Cheng
username: chengs
System Administrator      Jason Wu
username: wuj
System Administrator Philip Chen
username: xchen15
Associate Director, Infrastructure Leo Pereira
username: lapereira
Network Engineer David Westgate
username: dwestgate
Network Engineer Dan Shapin
username: dashapin
Network Engineer Fergus Dagner
username: ffdagner
Network and Voice Engineer David Luong
username: dluong

Application Services (ESA)

Senior Director, Application Services Way Leon
username: leon
Senior System Analyst Beth Forest
username: Forest
Service Level Manager Jim Uomini
username: jmuomini
Database Administrator

Steve Bair
username: stbair

Business Intelligence Administrator Kim Pham
username: kpham3
System Analyst Kathleen Kuo
username: lkuo2
Applications Programming Manager Michael Fraley
username: fraley
Senior Programmer/Analyst John Casten
username: casten
Senior Programmer/Analyst Yong Zhou
username: yzhou5
Senior Programmer/Analyst Michelle Henderson
username: mlhenderson2
Senior Programmer/DBA Bill Pisaruck
username: pisaruck
Application Administrator Leah Brann
username: lkbrann
Mobile and Web Application Developer Ed Chow
username: ekchow
Application Developer Michael Silvestri
username: msilvestri
Systems Architect Michael Ong
username: ongm
Portal Engineering Manager      Dora Lim
username:limd
Portal System Engineer      Huu Lam
username: htlam
Portal Engineer Thai Nguyen
username: tqnguyen

Finance and Vendor Management (FVM)

Director Carol Cook
username: cook
Senior Business & System Analyst Nicki Le
username: nnle

Information Security 

Information Security Officer Walter Petruska
username: wpetruska
Security Architect Tina Dorffler

Project Management (PMO)

Director David Kirmse
username: dkirmse
Enterprise Solutions Architect Vacant
username: 
Senior Project Manager Vacant
username:
Project Manager     Diana Fernandez
username: dfernandez2
Project Manager Nicholas Recchia
username: nprecchia
Project Manager      Teresa Young
username: tyoung2