The University of San Francisco: Information Technology Services
Information Technology

ITS Metrics: November 2009

 All ITS

critsvcavail

 

 critsvcavailfytd

Outage Log
 
incident

service

priority


resbysvccat

ticketsbysvccat

desktop


survey

 

surveybysvccat

Service Metrics

Communication & Collaboration

studonsapps

empdonsapps

Client Support Services/Help Desk

abandoned

quickclosed

selfsubmit

remote

Desktop Computing & Printing

Laptop Backup

mozy

This chart shows the number of university-owned laptops backed up using MozyPro.

Information Services

inb

ssb

 SSN Access Graph (USF intraweb login required) 

usfcal

Learning Technologies

classroom

training

streaming

podcasts

Network & Web Services

Daily Internet Utilization

bandwidth

dmca

 qualys