The University of San Francisco: Information Technology Services
Information Technology

ITS Metrics: October 2009

 

 All ITS

critsvcavail

 

 critsvcavailfytd

Outage Log
 
divinc

divsvc

priorityresrates


restimebysvccat

ticketsbysvccat

desktop


survey

 

surveybysvccat

Service Metrics

Communication & Collaboration

donsappssa

donsappsfs

Client Support Services/Help Desk

abandonedcalls

quickclosed

selfsubmit

remote

Desktop Computing & Printing

Laptop Backup

mozy

This chart shows the number of university-owned laptops backed up using MozyPro.

Information Services

inb

ssb

 SSN Access Graph (USF intraweb login required) 

usfcalendar

Learning Technologies

classroom

training

streaming

podcasts

Network & Web Services

Daily Internet Utilization

bandwidth

dmca

 qualys