The University of San Francisco: Information Technology Services
Information Technology

ITS Metrics: August 2009

 All ITS

svcavail

 

 svcavailfytd

Outage Log
 
incident

service

priority


svccat

ttlsvccat

desktop


survey

 

surveybysvccat

Service Metrics

Communication & Collaboration

donsmail

Client Support Services/Help Desk

abandon

quickclosed

selfsubmit

remote

Desktop Computing & Printing

Laptop Backup

mozy

This chart shows the number of university-owned laptops backed up using MozyPro.

Information Services

inb

ssb

 

usfcalendar

Learning Technologies

classroom

training

streaming

podcasts

Network & Web Services

 

Daily Internet Utilization

bandwidth

dmca