The University of San Francisco: Information Technology Services
Information Technology

ITS Metrics: February 2009


 All ITS

critsvcavail

Outage Log

critsvcavailfytd

 
divincident

divservice

restimebypriority


restimebysvccat


survey

 surveybysvccat

Service Metrics

Communication & Collaboration

donsmail

Client Support Services/Help Desk

abandonedcalls

quickclosed

selfsubmit

remote

Desktop Computing & Printing

Laptop Backup

mozy

This chart shows the number of university-owned laptops backed up using MozyPro.

Information Services

inbssb

Learning Technologies

learningtech

cittraining

videostreaming

podcasts

Network & Web Services 

Daily Internet Utilization

bandwidth

dmca

Security & Disaster Preparedness

qualys