The University of San Francisco: Information Technology Services
Information Technology

ITS Metrics: December 2008

 All ITS

svcavail

svcavailfytd

 
helprequests

restimebypriority


restimebysvccat


survey

Service Metrics

Communication & Collaboration

donsmail

Client Support Services/Help Desk

abandonedcalls

quickclosed

Desktop Computing & Printing

Laptop Backup

mozy

This chart shows the number of university-owned laptops backed up using MozyPro.

Information Services

ssb

Learning Technologies

learningtech

training

streaming

podcasts

Network & Web Services

Daily Internet Utilization

bandwidth

Security & Disaster Preparedness

qualys