The University of San Francisco: Information Technology Services
Information Technology

ITS Metrics: April 2009

 All ITS

critsvc

 
helpreq

restimepriority


restimebysvccat


survey

Service Metrics

Communication & Collaboration

donsmail

Client Support Services/Help Desk

abandonedcalls

quickclosed

Desktop Computing & Printing

Laptop Backup

mozy

This chart shows the number of university-owned laptops backed up using MozyPro.

Learning Technologies

classroom

training

streaming

podcasts

Network & Web Services

Daily Internet Utilization

bandwidth