HR Professional and Organization Development Resource Center

Through SkillSoft, full-time faculty and staff have access to 100 courses that can be taken from any computer with Internet access, at any time of day or night. SkillSoft’s courses are easy to navigate, and keep the learner engaged through interactivity, simulated dialog, case studies and animation.

The courses cover a variety of subject matter ranging from management/leadership skills development to communication and customer service. Some examples and situations portrayed in the course material are from the private sector; however, the developmental areas and core-competencies targeted for training and enhancement are universal. Course information can be used as reference tools to help on the job or as part of career development.

Also, this is an excellent resource for supervisors/managers to use in conjunction with staff professional development plans. Click this link to peruse a list of courses by topic. This list also shows the intended audience level (i.e., individual, manager, executive) and the average completion time.  

How to access SkillSoft courses:

1. Go to the website: http://is002.skillport.com
2. Enter your User Name, which is your USF email address
3. Enter your password, which is: usf
4. Click on the Catalog tab to the left, and you will see the USF course folder
5. To see the courses, expand the folder by clicking on the little plus sign
6. If a course interests you, please place your cursor on that line, and click on “Show Details” to see a full explanation of the course
7. If you decide to take the course, using your mouse, drag and drop the course into the “My Plan” box
8. In “My Plan” you can set timing goals and send yourself reminders; your progress will be recorded in the box called “My Progress”
9. To begin the course, place your cursor on the line, and click on “Launch”
10. You can leave the course at any time and return via “Launch.” The spot you left off will be bookmarked for you (“Return to Bookmark”)

That's all there is to it.

Should you experience any technical issues or questions, please contact the SkillSoft Customer Service Department by phone at: 1-866-754-5435, or via the web at: http://livehelp.skillsoft.com.

To be assigned a course through LawRoom, please email Michele Centrella at mcentrella@usfca.edu. In your message, please include the name of the course you wish to take.

Supervisor/Manager Courses:

• Accommodating Workers with Disabilities 
• Anti-Harrassment, -Discrimination, & -Retaliation  
• Duty to Prevent Violence 
• Employment Law Bootcamp 
• Hiring I - Identifying Candidates
• Hiring II - Interviewing & Selecting
• Leaves and Absence Management  
• Wage and Hour Training
• Workplace Investigations

General Courses:

• Bullying in the Workplace
• Diversity: Skills for Collaboration
• Ethics & Code of Conduct
• Family Educational Rights & Privacy Act
• HIPAA Basics
• Illness & Injury Prevention Program
• Prevent Workplace Violence
• Red Flags: Identity Theft
• Social Media & Your Job