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Office Assistant IV

The Office Assistant series includes positions that are responsible for the completion of detailed tasks and processes.


In addition to the duties associated with the Office Assistant I - III, the Office Assistant IV performs a variety of duties and is responsible for ensuring that deadlines are met. The Office Assistant IV carries out and coordinates many different procedures in support of the department.

Minimum Hire-in Rate

Minimum After Probationary Rate



Scope & Effect:

The Office Assistant IV's work purpose is to carry out specific and varied procedures. The work affects the accuracy and reliability of further processes.


The Office Assistant IV works with individuals or groups from outside the department. The Office Assistant IV may identify and locate the appropriate person to contact. The purpose and extent of each contact is different and the Office Assistant IV identifies and locates the appropriate person to contact.

Supervisory Control:

The Office Assistant IV works under direct supervision. The supervisor provides assignments and determines deadlines and priorities. The Office Assistant IV uses initiative in carrying out the recurring work of the department independently, referring only problems or unfamiliar situations to supervisors for assistance. The supervisor assures that finished work is accurate and in compliance with instructions and established procedures. The Office Assistant IV may assign and check the work of student assistants.

Knowledge and Skills:

The Office Assistant IV has sufficient knowledge of functional area(s) where the exercise of judgement is limited to applying applicable policies, procedures, regulations and program objectives to inquiries and requests. Work involves various related steps, processes or methods. For example, The Office Assistant IV collects and compiles data for required reports and creates reports; posts or logs information manually or electronically and decides on appropriate action and follow up on related processes when a minor problem or inconsistency occurs. The Office Assistant IV performs data entry functions.


Post high school education preferred. Training or experience equivalent to two years of clerical work experience or related education. A thorough and comprehensive knowledge of office procedures, practices and methods, and the ability to interpret needs and take the appropriate course of actions. Experience working with computer database systems, word processing and spreadsheet software. Must be customer service and team oriented.

Work Environment:

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or university vehicles. Examples of these include, but are not limited to, the use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations and traffic signals, etc.