Students do not need a referral from USF Student Health Clinic clinic to see a Doctor in Aetna's Preferred Network. Students can find an Aetna Doctor by searching DocFind. USF student group policy number is #474887, and customer service call (877) 850-6036, advice nurse call (800) 556-1555. You can print your ID card.
Waive or Enroll: The process to enroll in the plan or waive the health insurance requirement varies by population. For more information, click on Undergraduate, Graduate, International or Special Programs.
The USF-sponsored student health insurance plan is provided by Aetna (Policy # 474887). To waive or enroll, learn more about your coverage, find the status of your claims, print member IDs, and more, visit the Aetna Website.
Cost and Dates
Academic Year 2014-2015
Fall 2014: $1,046 (8/1/2014-12/31/2014)
Spring/Summer 2015: $1,450 (1/1/2015-07/31/2015)
Summer 2015: $629 (5/1/2015-7/31/2015)
Note: Students who purchase Spring coverage are also covered for the Summer term.
For a brief overview of the Aetna Student Plan, download the following documents:
Academic Year 2013-2014 Academic year 2014-2015
Aetna Benefit Highlights Aetna Plan Design and Benefits Summary
Aetna Plan Brochure
To view the full details of coverage, follow these steps to download the material from Aetna's website:
- Go to the Aetna Website.
- On the left navigation menu, click on "Medical Plan: Enroll."
- Click on "Full Plan Details."
To file a claim with Aetna, download the Aetna Health Insurance Claim Form, attach appropriate documentation, and mail to:
Aetna Student Health
P.O. Box 981106
El Paso, TX 79998
To find out the status of your claim, create an Aetna member account on the Aetna Website or call (877) 850-6036.
If you need help filling out the claim form, visit Health Promotion Services in UC 5th Floor.
Please note: Claims must be submitted to Aetna within 90 days from the date of treatment.
Follow these instructions to find a doctor within the Aetna network.
- Go to Aetna's Doc Find website.
- Click on the "Enter DocFind" button.
- Click on the "Continue to DocFind" button.
- Enter the criteria to find a doctor near you.
Remember that you should always go a doctor within the Aetna network in order to keep your costs to a minimum. If you go to a doctor outside of the network, you will be responsible for paying a larger percentage of the cost. For more information on your health insurance plan, read the section on Benefits.
Visit our Health Insurance FAQ or contact Health Promotion Services:
In-person: UC Fifth Floor
Tel: (415) 422-5797
Fax: (888) 471-2290