Hospitality Management — Global Hotel and Tourism Management
Michael  Collins

Michael Collins

Associate Professor

Associate Professor Michael D. Collins is a highly respected academician who brings to USF a wealth of hospitality management experience, current research and a devotion to student success. His research focuses on hospitality revenue management and the electronic distribution and pricing of hotel accommodations. Prior to his career in academia, Dr. Collins was a General Manager for some of the country’s premier hotel operators, including Hyatt Hotels Corporation and Wyndham International, after starting his management career with Marriott Hotels Corporation.

Dr. Collins’ teaching centers on services management, revenue optimization, and hotel operations.  He is committed to high academic standards and goes to great lengths to advise his students and help them succeed in their chosen fields in hospitality management. The Student Affairs Division of the Coastal Carolina University awarded him for his outstanding commitment to student success, and there he also received the Education Freedom Award from the Student Chapter of the NAACP.

Before joining the USF School of Management in 2013, Dr. Collins was an Associate Professor at the E. Craig Wall Sr. College of Business Administration at Coastal Carolina University, where he also served as Assistant Dean and Director of the Wall Center for Excellence. He serves as an expert witness in cases involving online travel companies and various tax jurisdictions, where he provides professional insight into the relationships between hotels and online travel companies. 

Education

B.A., Humanities, Michigan State University, East Lansing, Michigan, 1982
M.S., Strategic Leadership, University of Charleston, Beckley, West Virginia, 2002
Ph.D., Hospitality Management, Ohio State University, Columbus, Ohio, 2007

Courses Offered
  • The following courses represent the last 3 years of teaching and do not represent the current course offerings.
Publications

The following list is a selection of recent publications and does not represent the entire body of research.

“Hotel Operations,” (with co-author L.T. Damonte) chapter in Hospitality: An Introduction, Robert A. Brymer and Misty Johanson (Eds.), Kendall/Hunt Publishing, Dubuque, Iowa, 2011

“Examining the potential for bundling the attractions along the Grand Strand,” (with Co-authors M. Mitchell and L.T. Damonte) The Coastal Business Journal, Vol. 12, No. 1, 2013

“Bundle Up! Is Price Bundling Right for Your Organization?,” (with co-authors M. Mitchell and L.T. Damonte) Nonprofit World, Vol. 31, No. 5, 2013

“Segmenting Tourists by Direct Tourism Expenditures at New Festivals,” (with co-authors L.T. Damonte and C.M. Megehee) International Journal of Culture, Tourism and Hospitality Research, Vol. 6, No. 3, 2012

“The Effect of Psychological Contract Fulfillment on Manager Turnover Intentions and Its Role as a Mediator in a Casual, Limited-Service Restaurant Environment,” International Journal of Hospitality Management, Vol. 29, No. 4, 2010

“Pricing Strategies to Maximize Revenues in the Lodging Industry,” (with co-author H.G. Parsa) International Journal of Hospitality Management, Vol. 25, No. 1, 2006

Honors and Awards

Education Freedom Award, NAACP Student Chapter, Coastal Carolina University, 2009

Student Affairs Division Award, Coastal Carolina University, 2009

Best Paper Award – Human Resources, International Conference on Hotel, Restaurant, and Institutional Education (ICHRIE) Annual Conference, 2008 

Michael Collins, University of San Francisco School of Management