SOM
Dayle  Smith

Dayle Smith

Professor

Dayle Smith previously held appointments at Georgetown University and USC. Currently at USF, she directs the Business Honors Cohort Program in addition to teaching Organizational Behavior, Global Management, Strategy and other management electives in the MBA for Executives, MBA and undergraduate programs.

Through the university she has worked with a number of executive programs including the Kaist Korean Executive Program, the Helsinki Managers Group, Northern Ireland Small Business Institute, Nippon Telephone & Telegraph, and the China Resources Executive MBA. She has taught internationally in Hong Kong, Mainland China and Tbilisi, Georgia. Additionally, Professor Smith has been active in the role of service learning in an academic environment, receiving a national Top 10 finalist Ehrlich Award Spring of 2004, recognizing her work in research, teaching and curriculum development at both the school and university level.

In 2008, Professor Smith was awarded the University Service Learning Award and again nominated for the National Ehrlich Award. Her work in this area continues through the new Summer Public Service Internship Program (PSIP) where she places her students in paid internship opportunities with Bay Area non-profits agencies that address a full range of social issues including homelessness, healthcare, at-risk youth, children with disabilities, social entrepreneurship and community redevelopment (see www.psipatusf.wordpress.com).

Her research interests include leadership, teambuilding and group effectiveness, corporate culture, e-business, service learning and a number of human resource-related topic areas. Recent books include: Learning Team Skills (2008); Management Communication 3nd edition w/ Art Bell (Wiley, 2008) and Difficult People at work: How to cope, How to win (MJF Books/Fine Communication, 2006); The E-Business Book (Bloomberg Press), Women at Work: Leadership for the Next Century (Prentice Hall); Management Communication (Wiley); Leadership (NTC); Teambuilding and Innovation (NTC); Motivating People (Barron's); Winning with Difficult People (Barron's); and Kincare and the American Organization: Managing the Work/Family Dilemma (Irwin). Her articles have appeared in such journals as Human Resource Management Journal, Journal of Business Communication, Human Resources Planning, Academy of Management Executive, Journal of Staffing and Recruitment, and others.

Smith actively consults for a number of organizations in areas of: strategy; leadership and team training and development; executive coaching in addition to providing research and development work on related issues. A partial client list includes: Wells Fargo, Inc., MD Beauty, Inc (Bare Escentuals), Dominic's (subsidiary food store chain of Safeway), Cisco, Charles Schwab Inc., Quaker Oats, Infogenics, WEBB 99, Marriott Corporation, IDG, Ferrari Foods, United States Coast Guard, United States Army, CIA Langley Child Care Center, Colonial Williamsburg Foundation, Renn Vara for Congress Campaign, DuPont -Mexico, Kaiser Health Plan, Foreign Service Institute (U.S. State Dept.), PaineWebber, Countrywide Mortgage Banking Credit, Inland Health Plan, Private Industry Council of Los Angeles, Santa Fe- Southern Pacific, New York University Executive Programs, USC Executive Programs, Lucky-Sav-On Corporation, Library of Congress, Studley Real Estate Corporation, Fried & Sher , Young President's Organization (Baltimore YPO) and others.