This course provides an introduction to the management process and organizational behavior from a social science and behavioral perspective. Emphasis is on the analysis and understanding of individual and group behavior in organizations with special attention to managerial and policy implications. Through the use of experiential exercises and case analyses, students will have the opportunity to develop and/or enhance their interpersonal and managerial skills, examine the values and attitudes that affect relationships in the workplace, gain insights into resolving problems in work relationships, and build confidence as managers and future leaders in a multicultural environment.

Classes are conducted using a variety of pedagogical methods including case studies, lectures, discussions, video exercises, group work and experiential activities. Students are expected to participate and contribute meaningfully. The classroom and related activities serve two functions:

1. provide a forum for the exchange of ideas, and;
2. serve as a laboratory for experimentation and experience in the development and/or enhancement of group, management and leadership skills

To accomplish these functions students will be expected to think about and apply concepts learned from the reading. Students are expected to complete the reading assignments for the day and be prepared to participate in the discussion of the material.

Notations will be made on student participation throughout the course of the term based on frequency and quality of comments. NOTE: Attendance & Participation. As with all business communications, comments and questions should be thoughtful and to the point. This is possible only when the reading has been completed and some critical thinking dedicated to the substance of the reading.

• Writing assignments (13.5% of total grade)
  There will be three written assignments. The first two are "practice" runs for the group and individual case projects. The first assignment is a simple problem statement. The second case write-up will be maximum 3 pages, double-spaced. I will provide prompt feedback that will aid you in your subsequent projects. These assignments are due on the dates indicated on "The Schedule of Topics and Assignments".
  The third written assignment is a 2-3 page paper reacting to the ORG SIM exercise. Refer to the attached guideline for this assignment.
  Guidelines for group projects and cases analyses will be distributed. In addition, class time will be devoted to case analyses before the first of the case write-ups is assigned.
• Projects (25.5% of total grade)
  - One group project (12%)
  The group project consists of a case presentation to the class. The case will be selected from the reader. Each member of the group is expected to participate in the presentation. Class members are expected to have read the case and participate as members of the executive committee charged with reaching a decision based on the group’s recommendation.
  To promote group effort, only one group grade will be given based on overall presentation. Group members will have the opportunity to evaluate their peers to minimize free-rider effects. This project will be strictly oral with no written report due.
  - One individual project (13.5%)
  One case write-up (maximum 5 pages, double-spaced) on a case in the reader that you did not present. The individual case project is due on Tuesday, 5/12 the last day of lecture.
• Quizzes (10%)
  To promote case discussion, there will be 12 "pop" quizzes given throughout the course. On days when a case will be discussed or presented there is a high chance for a quiz on the case. Quiz questions will include true/false and multiple choice and each quiz will be worth 5 points. Plan carefully, I will take the best ten out of 12 quizzes. No make-up quizzes.
• Participation (5.5%)
  I appreciate and reward in-class participation because students learn more effectively when they participate. I place a mark next to your name each time you ask a question or make a comment. Students who speak up in class will maximize on their participation points.
• ORG SIM (5.5%)
  All students are required to participate in an all day simulation developed by an executive leadership training company. This simulation recreates a fast-paced manufacturing environment in which participants are involved in managing and operating a greeting card company. Many of the topics we will discuss during the semester come "alive" in the experience. There are no make-ups for this activity. All sections of the 304 course are participating. Block your calendars for Saturday, April 3 from 9:00 a.m.-3:00 p.m. You will also be writing a short reaction paper to this simulation, as well (see above).
• Extra credit opportunity
  I will provide an opportunity after the midterm for students to gain extra credit points.
• Exams (40%)
  The midterm and final examination will consist of identification of key concepts, as well as essay questions which will require students to problem solve by integrating concepts, as well as knowledge about the cultures, societies and managerial practices covered during the term.

Grading is based on a curve and not based on percentages. This means all grades are relative to how you rank compared to your peers.

points possible approx. % of total

If there is a problem that you need to discuss with me, call me or stop by during office hours, e-mail me. I cannot effectively deal with problems without information from you. It is up to you to keep me informed. I am very accessible via e-mail or phone.

• Phone etiquette
  Feel free to call me at home, please call between 8:00 a.m. and 9:00 p.m. If I am not available when you call, please leave a message, I will return your call at soon as I can.
  
• Class starts on time
  Class begins on time. Students who show up late disrupt lectures or discussions. Students who come to class late will be required to tell a joke or sing a song; no exceptions.
  
• Due dates
  Assignments are due at the BEGINNING of the class day on which they are due. PLAN AHEAD! Printers break down, parking is difficult to find, and floppies get lost or can get corrupted. The penalties for late submissions are as follows: 10% grade penalty after first 10 minutes of class, 15% at end of class, 10% deduction per calendar day after that.
  
• NO MAKE-UP WORK WITHOUT A WRITTEN MEDICAL EXCUSE.