COURSE: BA 0303-304-04

Management and Organizational Dynamics

Spring 1999

Professor: Peggy K. Takahashi, Ph.D.
Meeting times: Tuesday and Thursday, 3:10-4:25, Harney 514
Phone numbers: Office: 422-6884
Home: (510)482-8006 (see “Administrative details” below)
E-mail: takahaship@usfca.edu
Office: McLaren 219
Office hours: Tuesdays and Thursdays, 10:00-10:50 and 1:30-2:30.
Just stop by during these times, or call about a different day and time.
Required texts -Schermerhorn, Hunt, Osborn. Organizational Behavior, 6th edition
New York: Wiley & Sons, Inc.1997
-Smith, D. Motivating People, 2nd edition. Barron’s 1997.
-Course reader. The reader will be available on reserve at the library.
Final exam as scheduled: Saturday, May 15 at 3:30 p.m.

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Course objectives

This course provides an introduction to the management process and organizational behavior from a social science and behavioral perspective. Emphasis is on the analysis and understanding of individual and group behavior in organizations with special attention to managerial and policy implications. Through the use of experiential exercises and case analyses, students will have the opportunity to develop and/or enhance their interpersonal and managerial skills, examine the values and attitudes that affect relationships in the workplace, gain insights into resolving problems in work relationships, and build confidence as managers and future leaders in a multicultural environment.

Course content and student role

Classes are conducted using a variety of pedagogical methods including case studies, lectures, discussions, video exercises, group work and experiential activities. Students are expected to participate and contribute meaningfully. The classroom and related activities serve two functions:

  1. provide a forum for the exchange of ideas, and;
  2. serve as a laboratory for experimentation and experience in the development and/or enhancement of group, management and leadership skills

To accomplish these functions students will be expected to think about and apply concepts learned from the reading. Students are expected to complete the reading assignments for the day and be prepared to participate in the discussion of the material.

Notations will be made on student participation throughout the course of the term based on frequency and quality of comments. NOTE: Attendance & Participation. As with all business communications, comments and questions should be thoughtful and to the point. This is possible only when the reading has been completed and some critical thinking dedicated to the substance of the reading.

Projects, assignments and exams

Grading

Grading is based on a curve and not based on percentages. This means all grades are relative to how you rank compared to your peers.

points possible approx. % of total

ponints possible approx. % of total
Writing assignments
Case write-ups (two): first write-up: 15
second write-up: 20
Reaction paper to ORG SIM: 25
60 13.5
Projects
Group content: 25 points
cohesiveness of presentation: 20
use of visual aids: 10
peer review: 20
Total (not including peer)
55 12
Individual 60 13.5
Participation
In-class participation: 25
ORG SIM participation: 25
50 11
"Pop" quizzes on days when a case is discussed
(10 @ 5 points each - best 8 of 10)
40 10
Midterm 75 17
Final 100 23
TOTAL possible 440 100%

Administrative details

If there is a problem that you need to discuss with me, call me or stop by during office hours, e-mail me. I cannot effectively deal with problems without information from you. It is up to you to keep me informed. I am very accessible via e-mail or phone.


SCHEDULE OF TOPICS AND ASSIGNMENTS


WK DATE TOPIC Schermerhorn, Hunt, Osborn (SHO) READER
1 1/21 Introduction

--who are we?

- review objectives of course

Class norms

   
2 1/26

What is OB?

The case method

Ch. 1  
2

1/28

Perception and Attribution theory

Ch. 4

prepare CASE "Magrec, Inc." pp. 436-439 for discussion in class

 

3

2/2

Diversity and International perspectives

*One paragraph problem statement due on "Magrec, Inc." case

Ch. 2 and Ch. 3

 

3

2/4

Motivation

Group project sign-ups

Ch. 5

 

4

2/9

Motivation, cont.

 

Smith, Motivating People (all)

4

2/11

Learning and Reinforcement

Ch. 7

CASE: "Electro Logic"

5

2/16

Managing Rewards Systems

Ch. 6

prepare CASE: "Intergalactic Manufacturing" pp. 443-446

 

5

2/18

Job Design

Ch. 8

 

6

2/23

Understanding Group Behavior

Ch. 9

 

6

2/25

In-class exercise

Case write-up #1 due on "Electro Logic" Peer review required, maximum 3 pages.

   

7

3/2

- Go over case write-up #1 in class

P>- Group meeting: get acquainted, organize meeting schedule, ecide on responsibilities
   

7

3/4

Managing Group Dynamics

- team presentation

 

CASE: "Claremont Instrument Company"

8

3/9

Using Business Teams

Ch. 10

 

8

3/11

Midterm

   
 

3/15-
3/19

SPRING BREAK

   

9

3/23

Go over midterm

team meetings

   

9

3/25

Leadership

Ch. 15

 

10

3/30

Leadership

- team presentation

 

CASE: "Santa Theresa Family Services"

10

4/1

Power & Politics

Ch. 14

 
 

4/3
SAT

ORG SIM
9:00 a.m. to 3:00 p.m.

   

11

4/6

Power & Politics

 

CASE: "The Shiftless Worker?"

11TD>

4/8

Communication

Ch. 16

 

12

4/13

Communication

- team presentation

 

CASE: "Bob Knowlton (A)"

12

4/15

Conflict and Negotiation

Reaction paper on ORG SIM due

Ch. 18

 

13

4/20

Conflict and Negotiation

- team presentation

 

CASE: "The Luggers Versus the Butchers"

13

4/22

Decision Making

Ch. 17

 

14

4/27

Organizational Culture

Ch. 13

 

14

4/29

Organizational Culture

- team presentation

 

CASE: "FoodCo., Inc. (A)"

15

5/4

Organizational Structure and Design

Ch. 11

 

15

5/6

Change, Innovation and Stress

- team presentation

Ch. 19

CASE: "The Intercon Semiconductor Company"

16

5/11

The Learning Organization

Ch. 12