BA
101 Intro to Global Management

UNIVERSITY OF
SAN FRANCISCO
McLaren School of Business
Fall 2000
Your Teaching Team
|
Professors: |
Dr.
Dayle M. Smith |
Dr.
Nicolas Imparato |
|
Office: |
McLaren
218 |
McLaren
111 |
|
Office Phone: |
(415)
422-2192/ FAX (415) 422-2502 |
(415)
422-6740 |
|
E-mail: |
||
| Office Hours: | T, Th 11:15-12:15 and by appointment | M, 2:00-3:00 and by appointment |
TAs for BA 101
Alicia: Wednesdays 4-6 pm (McLaren 218)
Erwin Fridays 11 am - 1 pm (McLaren 111)
Nikolaos Thursdays 5-6 pm (McLaren 111)
Shivani Tuesdays 6-8 pm (McLaren 111)
Vincent: Tuesdays 4 - 6 pm (McLaren 218)
Classroom and Schedule
|
Section: |
3 |
1 and 2 |
|
Classroom: |
Harney 235 | Cowell 113 |
| Class Meetings: | T, TH 9:45-11:00 | M, W 3:10-4:25; 4:35-5:50 |
COURSE
OVERVIEW AND LEARNING GOALS
REQUIRED
ASSIGNMENTS AND EVALUATION
TENTATIVE
CLASS SCHEDULE (T/TH)
[ SCHEDULE
FOR SECTION 1 AND 2 (M/W) ]
REQUIRED PARTICIPATION IN SATURDAY SEMINAR MODULE
SMITH’S
GUIDELINES IN WRITTEN AND ORAL WORK
THE MCLAREN FIRST YEAR
EXPERIENCE (MFE)
Course Overview and Learning Goals
This course provides students with
an introduction to global management, business environment and the functional
areas of business. Designed to be
taught modularly by a team of faculty working together, students will have the
opportunity to meet and work with a number of fulltime McLaren faculty who will
share their expertise in a number of functional areas of the global business
environment. Participation in course
activities, doing the required reading and completing course assignments and
exams developed by the teaching team will help students achieve the following
learning goals:
- Bovee & Thill. Business In Action (Prentice Hall, 2001) (order at USF's bookstore [Select USF, then select 0303, then select 101] or from Amazon)
- Public Policy and the
Internet, by Pr. Nicholas Imparato (order from Amazon)
- Access to Business Week,
Wall Street Journal and other current business periodicals
- Handouts/Readings to accompany the
following Modules*:
·
Critical Thinking, Business
Communication and Business Case Analysis
·
The International Business
Environment
·
Entrepreneurship and Small
Business Management
·
The Financial Perspective of
Business
·
A “Business in Action”
Saturday (complementary modules on a
number of current business topics w/invited speakers, exercises and related
activities)
·
Ethics, Social Responsibility,
Business and the Law
*
The modules are designed to help you understand the
dynamics of the contemporary business environment. Different faculty from the McLaren School of Business have been
invited to deliver these modules with your instructor to give you a strong
introduction to key areas of exploration in business. We hope you enjoy and learn from them in our “integrated”
approach to global management. You are
each invited to get to know them and learn more about their disciplines in the
special office hours they will hold for your class, exclusively.
Required Assignments and Evaluation
Students
in all three sections take 3 exams spaced out over the semester with the last exam
being held on the final examination date scheduled in the academic
calendar. The exams make up 75% of your
final course grade. The last 25% of the
course grade is comprised of a number of course-related activities integrated
throughout the semester. These
assignments include but are not limited to the Business Research Assignment,
Virtual Stock Game and Portfolio Summary, Participation in the “Business in
Action” Saturday and other module activities.
Descriptions of the specific assignment requirements, along with expectations and standards for evaluation for
each assignment will be provided in class.
The handouts describing the first two assignments are attached. Students are encouraged to consult their
professors and TA’s throughout the semester
to discuss assignments, grades, class material and to get additional
guidance.
Assignments are to be handed in on
the date due. A half letter grade will
be deducted for each day an assignment is late. Should there be extenuating circumstances; see your professor--
preferably in advance, to make special arrangements.
You are encouraged to discuss
course readings, cases, class material, etc. with one another. Group assignments are undertaken with the
understanding that groups will work together fairly and equitably. However, individual assignments should be
your own work. Plagiarism in an
assignment will result in a failing grade for that assignment and may, if
appropriate, result in more significant consequences. If any situation arises in which there is ambiguity or
uncertainty about whether you or others are fulfilling the letter and/or spirit
of this code, please bring it to my attention.
You are on your honor with respect to this matter.
Below is listed the schedule for
the course. Headings identify the
general topic area. In parentheses you
will find the reading assignment for that
class meeting. Reminders of due
dates are also included for your convenience. An asterisk marks these
dates. Module Readings are indicated
by “Reading # x”

Th, August 24 Course
Overview/Orientation Activities
(includes intros to the Stock Game& Business Research Scavenger Hunt)
T, August 29
What
does Business Do: New Economy Challenges
(Ch 1 in Bovee & Thill; Component Ch C on Info
Management, the Internet, and E-Business pp. 414-433)
Th, August 31
Doing
Business Research
(Scavenger Hunt Work: No formal
class meeting;
TA’s available in the classroom for assistance w/Business
Research
Assignment for this week)
T.
Sept 5
Social
Responsibility, and the Business Environment
(Ch 2 in Bovee & Thill)
Th, Sept 7
Ethical
and Social Responsibility of Business (con’t)
T, Sept 12* Business
Ethics (con’t)
*Business Research Scavenger Hunt
Report Due
(Rdg. A-1)
*Stock
Portfolio Summary # 1 due (initial trading report)
(Ch 3 in Bovee &
Thill)
Th, Sept 21* Module
A (con’t)
(Rdg
A-2)
Module A
Assignments Due
(Ch
3 in Bovee & Thill)
Th, Sept 28 The
Changing Landscape (con’t)
T, Oct 3 Exam Review Day: TA’s will be in classroom to conduct
Review 1:
Practice quiz on
Prentice
Hall's exam website
(Covering Bovee & Thill,
Chptrs. 1-3, 5, Component C,
Module A & all lectures)
(Ch 4 in Bovee & Thill)
*Stock Portfolio Summary
# 2 Due
(Rdg. B)
T, Oct
17* Module
B (con’t)
Th, Oct 19 Managing the Business—The People Side
(Ch
6 in Bovee & Thill)
(Ch
7& 9 in Bovee & Thill)
(Ch 8 in Bovee
& Thill)
Preparing thoroughly for Exam 2 (PowerPoint)
- Review
2:
Practice quiz on Prentice
Hall's exam website
(covering
Bovee & Thill, Chptrs 4, 6-10, Module B, Saturday Seminar Module and all
lectures)
Th, Nov 9
No formal Class Meeting
(Work on Service Learning papers)
*Stock Porfolio # 3 Still due in my office by 5pm
(Work on Service Learning Papers)
Th, Nov 16
Module C: Managing the Business—Financial Perspectives
(Ch 14-15 in Bovee & Thill; module C assignment in class)
T, Nov
21
No formal class meeting
Th, Nov 23 No Class meeting: Thanksgiving Break
T, Nov 28
Module C (con’t)
*Service Learning Application Paper due
Th, Nov 30
Managing the Business—The Marketing Side
(Ch 11-12 in Bovee & Thill)
T, Dec 5 Cases and Applications
(Ch 13 in Bovee & Thill)
*Final Stock Portfolio Summary Due
Review 3:
Practice quiz on
Prentice
Hall's exam website
Syllabus Supplement for MW
- Sections :
1 and 2
Students enrolled in the
M,W sections (1 or 2)
of BA
101 will follow the schedule and instructions described in this syllabus
supplement.
| Instructor: |
Dr. Nicholas Imparato |
| Lectures: |
MW 3:10 – 4:25 |
| Office: |
111 McLaren |
| Office Phone: |
415-422-6740 |
| E-mail: | |
| Office Hours: |
M 2:00 to 3:00 and by appointment |
| Teaching Assistants: |
See above |
| Classroom: |
113 Cowell |
| Final Examination: |
See Registrar’s Calendar |
Lecture sessions review and summarize reading and chapter assignments as well as highlight original material.
Periodically, class sessions are organized around specialty modules (usually a set of two or three classes over a two week period) that will be conducted by different faculty from the McLaren School of Business and introduced and coordinated by the instructor. Thus, students will have the opportunity to become acquainted with a number of faculty who will deliver separate modules in their separate areas of expertise. An all day Saturday session involves presentations, interactive tasks, short films and other activities (sometimes including interviews with guest speakers from the local business community) that are best managed in a session that extends beyond the usual class time. The general theme of the Saturday session is Innovation Leadership.
Additional assignments, including an investment game, contribute to overall course activity.
Several teaching assistants, current students in the MBA program, are available on a daily basis during the week to aid in current assignments, exam preparation, and to provide other support as a complement to that provided by the instructor.
Course grades are an average of the total raw scores across three examinations (primarily multiple choice and fill-ins) that reflect assigned material in the textbook and lectures, plus a factor for general class participation, current events “lab reports”, mini assignments associated with the module presentations and an Investment Portfolio Summary. The mechanics and grade criteria for the investment game and the corresponding portfolio summary are described in the first week of class during the introductory classes led by Professor Smith.
Although attendance at all classes isn’t mandatory, regular attendance is necessary for a respectable participation and current events score.
Students should keep a copy of all papers turned in to the instructor or the TA, personally or at their mailboxes. Papers should be turned in “under the door.” As back up, papers can be e-mailed to the TA. To assure getting full credit, all assignments should include first and last name, date, assignment title and section number in the upper left corner of the first page.
Summary of grade weights:
Exam 1 25%
Exam 2 25%
Exam 3 25%
Factor 1 25%
(This “factor” score is developed from quizzes, participation mini-
assignments, the Investments Portfolio Summaries, Service Learning Brief and other activities in roughly equal measure.)
Extra credit work is permitted only under special circumstances and with sufficient advance planning with the instructor. It is not a substitute for work conducted in either the normal class or Saturday sessions.
Students should bring the text to class when a lecture is scheduled by the instructor. Margin notes and discussion comments on graphs and tables concerning the text readings will accelerate learning and help preparation for exams.
Exams take less than an hour, usually about 45 minutes. As a courtesy to the students who might still be working on their exams, students who finish early will have to stay at their desks until the exam is brought to a close by the instructor.
Policies regarding academic honesty, classroom behavior, and dress follow University guidelines.
The grade distribution will be consistent with the most recent recommendation of the Academic Standards Committee of the McLaren School of Business.
Final Exam
The Final Examination is given during finals week at the time and date established by the Registrar.
The third midterm exam serves as the Final Examination. It has the same format as the previous two exams, pertaining only to the material covered since the previous examination.
M/W Sections 1 and 2: Tentative Class Schedule
August 28 Class organization; assignments; Investment Game; D. Smith
August 30 New Economy Changes; D. Smith
September 4 Labor Day
September 6 Scavenger Hunt
September 11 Lecture: Historical Perspectives 1: Epochal Change; Imparato
September 13 Communications; A. Bell (Module A)
Scavenger Hunt Report Due
September 18 Lecture: The e-business Virtuous Circle; Imparato
Stock Portfolio Summary #1 Due
September 20 International Business; P. Takahashi (Module A)
September 25 International Business; P. Takahashi (Module A)
Module A Assignments Due
September 27 Entrepreneurship and eCommerce; Cannice (Module B)
October 2 Midterm Review
October
4
Midterm 1 (Chps 1-3, 5; Component C;
Module A and Lectures)
October 9 Lecture: Historical Perspectives 2: Globalization; Imparato
October 11 Entrepreneurship and eCommerce; Cannice (Module B)
Stock Portfolio Report #2 Due
October 16 Managing the Business (Chapters 6-10); Imparato
October 18 Entrepreneurship and eCommerce; Cannice (Module B)
Module Assignment B Due
October 23 Managing the Business (Chapters 6-10); Imparato
October 25 World of Finance; Graham (Module C)
October
28
Saturday Class: Business
Leadership, exercises and mini-lectures: Led
by Professor Imparato
(9:00 to 4:00; McLaren Complex:
Mc 250: All 3 sections)
October 30 Lecture: Innovation and Chapter review; Imparato
November 1 World of Finance; Graham (Module C)
November 6
Midterm 2 (Chps. 6-10, 4,
Module B, Lectures and Oct 28 material)
November 8 Lecture: E vs M Commerce; Imparato
Stock Portfolio Summary #3 Due
November 13 Lecture: Profit; Imparato
November 15 World of Finance; Graham (Module C)
Module C Assignment Due
November 20 Thanksgiving Recess
November 22 Thanksgiving Recess
November 27 Lecture: The Organization as Brain; Imparato
Last Date to submit Service Learning Brief
November 29: Lecture: Market Driven vs Customer Driven; Imparato
December 4 Lecture: Knowing What Is Right; Imparato
December 6 Optional Review; Global Trends, Panelists; Imparato
See Registrar’s Calendar for
specific date, time and classroom for the Final
Examination. (Chps 11- 15,
Module C; Lectures and other assignments)
Required participation in Saturday seminar module
Date:
Oct 21 or Oct 28 (Date and location TBA)
Module: Business in Action: Global Business Seminar and Related Activities (Dr. Nicholas Imparato)
Required reading: Public Policy and the Internet, by Pr. Nicholas Imparato
Final Exam Review Days and Examination Date, Time and Location: (To be announced)
Final Examination Date: see academic calendar schedule
Final Exam is EXAMINATION # 3 (Covering Chapters 11-15 in
Bovee & Thill, Module C and all lectures)
Smith’s Guidelines in Written and Oral Work
Effective business writing cries out: “READ ME!” You have to
organize your thoughts clearly, succinctly and make your points with logic and
supporting rationale. Given the type
of assignment or task that you have, I look for the following when evaluating
your work:
·
Is your work clearly organized?
What is the main point of your argument? Do you demonstrate how you got from point A to point B? Do you provide transitions where
needed? Is your material logical?
·
Is your position justified?
Have you elaborated on key points?
Have you supported your ideas by using relevant reading and class
material? Have you convinced me of the
evidence supporting your position? Have you provided explicit references?
·
Is your analysis specific?
Are your examples clear and precise?
Have you applied your thinking to the problem being discussed? Have you integrated your personal reflections
with course content and/or text material when appropriate? Have you told me why you think the way you
do?
·
Have you thought through the implications of your analysis? Have you indicated the impact? Have you recognized the inherent tradeoffs of
a particular course of action?
·
Is your paper clear and readable?
Have you checked for errors in spelling, syntax, etc.? Is the style appropriate? Does your prose flow from one idea to the
next? Have you checked that your paper
overall is clear, well written and free of surface errors?
·
Is your paper cohesive and complete? Have you met the minimum expectations spelled out in the
assignment? Did you demonstrate quality
of content? Were you reflective,
thoughtful, specific and insightful?
Effective communicators pay attention to the questions outlined
above. They do so not only in their
written work but orally as well.
Whether their task is to inspire, inform or persuade, excellent
communicators and presenters also consider the following:
·
Is the presentation organized?
Are points easy to follow in a logical way?
·
Are contributions made in class, at meetings or in other
situations relevant and timely? Do they
expand the inquiry or just repeat what has been said before? As a result of the
contribution is learning enhanced, opinions reconsidered, and/ or action
taken? When listening to others, do you
demonstrate good listening skills, showing verbal and non-verbal support for
others’ contributions?
·
Is the content of a presentation theoretically or experientially
sound? Have you used evidence to
support your points? Is your rationale
clear? Analysis specific?
·
Have you analyzed your audience and communicated effectively? Are you paying attention to the effect your
ideas and information may have on others?
Have you analyzed and met their needs?
Did you choose appropriate visual aids to enhance the presentation and
support the key points? In group
presentations, have you coordinated all of the efforts for a synergistic
effect? Did you keep the audience’s
interest? Were you creative?
Innovative?
·
Is your delivery strong?
Have you presented your material in a conversational tone, with
enthusiasm and energy? Have you
minimized your dependence on notes and/or used your notes effectively? Did you demonstrate strong eye contact and
pay attention to body language by avoiding the delivery problems that detract
from your overall message?
Business organizations
that are socially responsible use a broad definition in defining their
stakeholders. That definition embodies
the idea that a company has an obligation to society beyond the “bottom line.” While profitability is a primary goal,
socially responsible businesses consider their stakeholders to be more than
just employees, customers and investors.
Stakeholders also include the community in which the company does
business and/or the society at large.
This type of organization links service to that community to its overall
organizational goals as well.
In the
spirit of the socially responsible business organization, this course offers
you the opportunity to put into practice the university mission-driven goal of
contributing back to society. Each of
you, working alone or with a partner, will be expected to engage in some form
of community service. In addition, you
will have the opportunity to reflect on that experience and link it back to the
concepts we are exploring in the Global Management course.
Community
service may be an ongoing activity you are already involved in or service done
specifically for this class and/or in conjunction with another course you may
be taking. You may not use community service projects that you have done in the
past if they are “completed.” You may
do your service here on campus, in the surrounding community or on a visit back
home. Each student must complete a
minimum of 2 hours of community service. In the spirit of the missions of both
USF and the Business School, you are encouraged to exceed this minimum
requirement. Many service
opportunities are posted in the Community Service Office, UC 306. Campus
Ministries may provide some leads.
Other volunteer opportunities may be found on local web sites, and
volunteer opportunity offices in surrounding cities, towns, and counties.
It is
expected that the service you provide is in the spirit of “giving back to the
community” in some way. Opportunities
may vary from tutoring in local schools, doing environmental clean up,
assisting in a soup kitchen, volunteering for a Food Bank or homeless shelter
and an infinite number of other possibilities.
To
integrate your service experience with the academic content of Global
Management, you will be asked to write a 1-2 page “Service Learning Project
Brief” reflecting on your experience and thinking about the functional
“business perspective” of the organization in which you serve or the activities
you are involved with. Briefly describe
the service you engaged in, the time/dates, and name(s) of the liaison
supervising your service contribution.
Then address the following questions:
·
What key challenges does the
organization and it’s constituents face from a business perspective? How can knowledge of /in <choose 2 functional business areas>
impact this organization and the people served?
·
If I were an employee for a
“for-profit” organization, what arguments would I make to top management to
persuade the company to become more “socially responsible?” (Use your specific
experience as an example)
·
What have I learned from this
experience that I may be able to apply to a career in business?
Stock Portfolio
Competition
Welcome to the Stock Portfolio Competition. Your BA 101 teaching team wants you to
expose you to a significant dimension of the business world—the Stock
Market. To gain experience in buying
and selling stocks and managing a personal portfolio, we have arranged for you
to participate in a virtual stock exchange.
Each of you just got $100,000 to
invest in the “hypothetical” purchase of stocks and manage your portfolio in a “virtual”
stock market game. In deciding what
stocks you will buy and sell, you are limited to stocks traded on the NYSE,
NASDAQ, or AMEX. You may not buy
options or warrants. The entire amount
of your “gift” (within $1000.00) must be invested during the first week of the
game. The game begins Friday, September
8 and runs through Friday, December 1.
You must engage in some level of trading a minimum of 4 times during the
semester. Of course, you are welcome to
trade as often as you wish. You are
competing with the students enrolled in all 3 sections of BA 101.
The game is played online through a free service and uses actual
market data in determining the price you pay and how your portfolio is
valued. Once register for the game, you
can then add to your portfolio, buying and selling stocks as often as you
wish. The service provides you with all
the information you need to engage in active trading. At the end of the competition, December 1, 2000, all portfolios
in the game are ranked. Highest valued
portfolios receive prizes and plaques, sponsored by the MFE and Dean’s Advisory
Board. You may also check each week for
up-to-date rankings.
Home page for the virtual stock competition is found at this site:
http://www.virtualstockexchange.com
Once you arrive at the site, click on Home page. Then go to the box marked “Enter competition
ID.” Type in our ID and click on Go.
Once you are on our competition, you will be asked if you want to join. The answer, of course, is YES, so click on
“Join” and you will find a screen that allows you to identify yourself as “new
user”. Click on “new user” to
register. The registration screen will
ask for name, personal password, your email address and the competition
password. Supply all the necessary
information. Next, click submits registration.
Check information, verify and then submit. You’ll get a screen that tells you that you have successfully
joined our competition. On September 8,
you’ll be able to log in and start trading.
To find our competition you will need the following information:
1. Competition ID (case sensitive):
professorsmith
2. Competition Password : MFE218FALL00
3. Name of Competition: MFE Stock
Portfolio Competition
You may find business periodicals useful in helping you determine
what stocks you will buy, how to invest, etc. (Check out Business Week, WSJ and
on line stock analysis pages). Company
information is available from many sources, including free on-line newsletters. We encourage you to keep up with current
business events and experiment as well.
Risks won’t hurt you in this game.
Here’s the chance to study companies,
practice saving for retirement, learn the language of business and keep
up with business news.
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Last updated: 08/23/2000 | © 2000 All
Rights Reserved, Smith / Leger