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Communications Technology Management - CTM @ USF
• Careers for the Information Age • Preparing our Graduates for the Future •
Activities and Events • Our Advisory Board • Meet the Students To give our graduates the knowledge and skills that they need to become leaders in the emerging and converging information, communications, and technology industries. Careers for the Information Age In our emerging global digital economy, information and communication technologies (ICT) have become a vital strategic resource. The processing and distribution of information are vital to the competitive strategy of any organization -- to develop new products and services, increase efficiency and productivity, manage operations, and reach target markets. Carriers are replacing their voice-only networks, introducing VOIP services, and bundling services including DSL, mobile, and IPTV. These companies seek to offer “solutions” to their customers, partnering with providers of software, hardware, and services along with transport or telecommunication services. Wireless growth is exploding; globally, there are now more mobile phones than wireline phones, and in the developing world, for most people, their cellphone is their first and only phone. Broadband wireless offers the promise of Internet access virtually anywhere. Preparing our Graduates for the Future The Communications Technology Management Program at USF is designed to prepare students for Information Age careers.
Rapid changes in technology, the explosive growth of the Internet, and new and converging communications industries have resulted in phenomenal growth in demand for professionals with combined expertise in business and technology. Users need this expertise to respond to the challenges of increasing efficiency and improving customer service by "working smarter", while hardware and content vendors need business skills as well as technical skills to develop new products and services in an increasingly competitive environment. All of this activity means opportunity for our graduates.
As a graduate of CTM@USF, you will have opportunities to work for networking companies, hardware vendors, software companies, consulting firms, and content firms that are providing services for this industry. You may also work for major business users of these technologies and services, and policy and regulatory agencies and consultancies. Examples of these career opportunities include:
USF's Strategic Location The CTM Program has achieved international recognition for the high quality of its innovative curriculum, research activities, and successful careers of its graduates. A major reason for its success is its "real-world" orientation.
We bring faculty research into the classroom and involve our students in research projects. Here are some recent activities, news and events where faculty and students in the CTM Program have been involved: 10th Anniversary of the E-Rate Program This week marks the 10th anniversary of the E-Rate program, which provides discounted access to the Internet for schools, libraries, and rural health centers. You can read the letter from the Benton Foundation to Secretary of Education Spellings, Secretary of Commerce Gutierrez and FCC Chairman Kevin Martin, citing Prof Hudson's paper for the Foundation on the impact of the E-Rate. Pacific Telecommunications Conference
Several students from USF have attended PTC in Honolulu where Prof Heather Hudson was a speaker. Prof Hudson is also Chair of PTC's Research Committee and Vice-Chair of its Advisory Council. To see a couple of pictures taken at the PTC click here.
International Telecommunication Union's World Telecom in Hong Kong
Prof Hudson was a speaker at this event - the largest global communications conference and exhibition. She also met with alumni of the USF CTM program.
Free WiFi for San Francisco
Read Prof Hudson's article on why the EarthLink/Google WiFi project for San Francisco should be approved. You can also read more about the project here. You can also listen to a presentation by Google recorded by the USF MBA Podcast.
Professor Heather E. Hudson is Director of the Information and Communications Technology Management Program. Dr. Hudson received her Ph.D. in Communications Research from Stanford University. Her career has combined teaching, research, and professional experience in ICT applications, planning, evaluation and policy. She has consulted for numerous communications firms, international agencies, nonprofit organizations and government agencies, and has planned or evaluated telecommunications projects in more than 50 countries. From Rural Village to Global Village: Telecommunications for Development in the Information Age Global Connections: International Telecommunications Infrastructure and Policy Electronic Byways: State Policies for Rural Development Through Telecommunications Rural America in the Information Age: Telecommunications Policy for Rural Development When Telephones Reach the Village: The Role of Telecommunications in Rural Development Read more about Prof. Hudson here.
Some of Prof. Allen's publications: "Value conflicts in enterprise-wide systems." Information Technology & People (forthcoming, special issue celebrating the work of Rob Kling). "The Social Analysis of Ubiquitous IT." In Challenges for the Citizen of the Information Society: Proceedings of ETHICOMP 2004, Syros, Greece, April 2004. "Digital gaming: Organizing for sustainable innovation" (with Jeffrey Kim). In IT Innovation for Adaptability and Competitiveness: IFIP Working Group 8.6 Conference, Leixlip, Ireland, June 2004. "Redefining the network: Enrollment strategies in the PDA industry." Information Technology & People (special issue on Actor Network Theory and Information Systems), vol. 17, no. 2 (2004). "The evolution of new mobile applications: A sociotechnical perspective." International Journal of Electronic Commerce, vol. 8, no. 1 (Fall, 2003). "Broadband and mobile opportunities: A socio-technical perspective." Journal of Information Technology, vol. 18 (June, 2003) Read more about Prof. Allen here. Supporting Information Systems Faculty Prof Steven Alter The CTM Program has a top-notch Advisory Board of high level executives and professionals from ICT companies, consulting firms and users who are very active in the Program. The Advisory Board Members advise the dean and the director of the program.
The Curriculum MBA 683 New Internet Business Applications: E-Business Technology (3) Learn how to set up, use, and evaluate the business value of new Internet business applications. Disruptive, game-changing yet relatively simple techs. Including web presence and search-engine optimization, blogs with keyword ads, wikis, online surveys, storefront and payments, hosting, content management, open source and LAMP stack, ASP and Software as a Service offerings. (counts for CTM and Entrepreneurship) You may also combine CTM electives with another area of emphasis in Entrepreneurship, Finance, Marketing, Management or International Business. USF also offers an MA in Economics with a concentration in Communication Technologies Management and a non-degree Certificate Program.
Meet the Students and Alumni "Looking for a fast track career in the exciting field of high tech? Look no further. The Communications Tech Mgmt Program provides you with the much needed basics on the various types of communications technologies and lays the groundwork on how these form the basis of communications today. With convergence in IT and Telecommunications a reality today, this program shouldn't be overlooked. Particularly if you are seeking a career in the field of wireless communications, information technology and broadband networks. I was able to use my USF MBA to develop a high tech marketing career with companies in Hong Kong and China." - Grace Ma (Canada) "I gained many great benefits from the USF Telecom Program:
Internships We provide internship opportunities for our students with high tech companies looking for assistance on projects using our students' skills and knowledge. Here are comments from recent interns:
My Internship at IBM I am doing an internship at IBM as Operations Specialist. The workplace is very productive, and IBM is big time on providing the best possible work-life balance to its employees. I have two supervisors and one manager, all of them are very supportive and encouraging. I am assigned multiple projects from time to time, which are related to business process re-engineering, competitive market analysis, preparing a jump start guide for new hires in Websphere Education, data mining to measure performance of the Websphere Education business unit. I support and administer tasks related to the full life cycle of class delivery to clients from sale, contract, delivery, customer satisfaction, post sale and resale. In order to develop more skills related to IBM’s business requirements I have also been trained on using their business process modeling software called Websphere Modeler. Apart from the daily office routine work I also play lead roles in volunteer activities in my office. Gaurav Rana MBA Candidate-Communication Technology Management McGowan Scholar University of San Francisco My Internship at HP My summer internship at HP was a great learning experience. Prior to coming to USF I worked for mobile and wireline network operators, and I was looking for an internship opportunity that would allow me to further deepen my knowledge of this industry. Joining HP OpenCall, the business unit that delivers HP’s solutions for wireless, wireline and converged communications networks, was a perfect fit for me. In condensed timeframe I had an opportunity to participate in several projects, including go-to-market strategy for a technology innovation, a new business opportunity evaluation and a process improvement. All of them were challenging but very rewarding and greatly relevant for my MBA. I’ve learned a lot from the very experienced, diverse and fun people I was working with. And collaboration not only with the local team but also experience being a part of a virtual team let me to expand my professional network. Internship at HP was an excellent part of my MBA program. It enabled me to use in practice concepts learned in the classroom and gave me fresh inspirations for my second-year classes. Professionally and personally this summer internship was a superb experience. Urszula Ladniak MBA Candidate Dean’s Fellow, USF My Internship at HP Sometimes you just have to be in the right place at the right time. During our Spring 06 semester, I put together a survey to the USF MBA students to find their interests on technology, future career paths and ask for their vote for a new Telecom Program name. When I presented the results during an Advisory Board Meeting, I was invited by an executive from HP to join his team during summer. I worked for 2 months assessing the best business opportunities for HP in Asia. I had to talk with people in India, China, Korea, Japan, Singapore and even Australia. With classes in the evenings it was a difficult to schedule conference calls. One of the best moments of the internship was when I had the opportunity to meet HP’s CEO Mark Hurd during an All Employee Meeting in Cupertino. It’s not every day that you get the chance to interact with the leader of the #11 company in the Fortune 500 ranking. In the end it a very positive balance – I finished my 2 months assignment within a single month and several of the employees that I interacted with thought that I was a regular HP employee. Tiago Alves MBA Candidate – Communications Technology Management Fulbright Scholar Dean’s Fellow, USF
Careers From a high tech entrepreneur who hired several of our interns: “USF MBA students in telecommunications were working for one of my ventures where we needed to come up with a business model for a satellite communications network service. They were all very smart out-of-the-box thinkers, with previous real-world international experience. With them having these critical skills, we could stay focused on the core task.
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