Information Technology Services

Information Technology Services (ITS) makes available a variety of computing and network resources for educational purposes. ITS provides technical support to the University community in person, by phone, via e-mail, and on the web via the online Support Service Desk, which is available from the online support tab in USFconnect or at http://support.usfca.edu.

Services provided to students through the campus web portal, USFconnect, include personal e-mail, calendar, personal web pages, personal file storage, and collaboration tools. USFconnect also allows students to register for classes, check grades, access library resources, and access online course tools.

On-campus computer labs provide students with access to software for word processing, analyzing data, creating presentations, accessing the Internet, and more. In the computer labs, consultants are available to assist students with problems they encounter using the lab machines.

Students can connect their personal computers to the campus network via wired ports or, in most areas of campus, wireless access. For more information on USFwireless, please visit http://wireless.usfca.edu.

The ITS website provides descriptions of the services that ITS provides, organized by service category:

• Communication & Collaboration Services
• Client Support Services/Help Desk
• Desktop Computing & Printing Services
• Information Services
• Network & Web Services
• Learning Technologies
• Security Services
• Project Management

For information regarding ITS, visit: http://www.usfca.edu/its

If additional help is required, contact the ITS Help Desk at (415) 422-6668, itshelp@usfca.edu, or drop by Lone Mountain North 2nd Floor. Online support is available at http://support.usfca.edu or the online support tab in USFconnect.