Information Technology Services

Information Technology Services (ITS) makes available a variety of computing and network resources for educational purposes. ITS provides technical support to the University community in person, by phone, and via e-mail.

Services provided to students through the campus web portal, USFconnect, include personal e-mail, calendar, personal web pages, personal file storage, and collaboration tools. USFconnect also allows students to register for classes, check grades, access library resources, and access online course tools.

On-campus computer labs provide students with access to software for word processing, analyzing data, creating presentations, access the Internet, and more. In the computer labs, consultants are available to assist students with problems they encounter using the lab machines.

Students can connect their personal computers to the campus network via wired ports or, in most areas of campus, wireless access. USFwireless locations can be found at: http://www.usfca.edu/its/faqs/wireless/wireless_locations.html

The ITS Service Catalog provides broad descriptions of these major categories of services provided:

• Communication & Collaboration Services
• Customer Service/Help Desk
• Desktop Computer & Printing Services
• Information Services
• Internet & Web Services
• Learning Technologies
• Media Services
• Security Services
• Technical Services
• Training

For a complete list of ITS services, visit our Service Catalog: http://www.usfca.edu/its/catalog

For information regarding ITS, visit: http://www.usfca.edu/its

If additional help is required, contact the ITS Help Desk at (415) 422-6668 or drop by Lone Mountain North 2nd Floor.